Current jobs related to Junior Technical Support Specialist: IT Infrastructure Support - Sandton - Discovery Ltd.
-
Technical Windows Server Support Specialist
2 weeks ago
Sandton, South Africa Blueion Support Services Full timeJob SummaryWe are seeking a skilled Technical Windows Server Support Specialist to join our team in supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres. As a key member of our Operations Centre, you will be part of a team running a 24/7 shift pattern.Main ResponsibilitiesContinuously review Monitoring and Alerting systems,...
-
Windows Server and SQL Support Expert
2 weeks ago
Sandton, South Africa Blueion Support Services Full timeJob DescriptionWe are looking for an experienced Windows Server and SQL Support Expert to join our team in supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres. As a key member of our Operations Centre, you will be part of a team running a 24/7 shift pattern.Main ResponsibilitiesReviewing and prioritizing technical issues in...
-
Microsoft Infrastructure Engineer
2 weeks ago
Sandton, South Africa Blueion Support Services Full timeAbout the RoleThis position requires a strong background in Microsoft Infrastructure Engineering. You will be responsible for managing a 24/7 global Microsoft-based infrastructure across multiple datacentres. Key ResponsibilitiesMonitoring and alerting systems to ensure zero downtime across critical systems.Escalating technical issues to second-line support...
-
Sandton, South Africa Discovery Ltd. Full time**Business Unit**:Discovery Bank**Function**:Banking**Date**:1 Oct 2024- Internship - Technical Support Specialist: IT Infrastructure Support - **About Discovery** - Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and...
-
Sandton, South Africa Blueion Support Services Full timeThe main job function supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres (Windows Server 2022 and SQL Server 2022).Key Responsibilities:Working in an Operations Centre, part of a team running a 24/7 shift pattern.Reviewing Monitoring and Alerting systems constantly. Prioritizing and escalating issues quickly and proactively,...
-
Global IT Operations Centre Team Member
2 weeks ago
Sandton, South Africa Blueion Support Services Full timeAbout Blueion Support ServicesWe are a leading provider of IT Support Services to various clients around the world. Our team works tirelessly to ensure that our clients receive top-notch support whenever they need it.Job RequirementsBackground in IT Support and experience working in an Operations Centre.Knowledge of Microsoft Infrastructure Engineering and...
-
Technical Support Specialist
2 weeks ago
Sandton, South Africa Catch Recruit Full timeWe are looking for a Technical Support Specialist to join our team at Catch Recruit. The successful candidate will be responsible for providing technical support to internal teams and end-users, resolving IT-related issues promptly and efficiently.Key Responsibilities:Supporting internal teams and end-users, resolving IT-related issues promptly and...
-
Junior IT Operations Specialist
1 week ago
Sandton, South Africa Discovery Limited Full timeAs a Junior IT Operations Specialist at Discovery Limited, you will be responsible for supporting the development and infrastructure teams by troubleshooting basic issues on platform services, helping to automate tasks, and assisting with deployment processes.Responsibilities:Support development and infrastructure teams in troubleshooting basic issues on...
-
Technical Support Specialist
1 week ago
Sandton, South Africa BCX Zambia Full time**Job Summary:**We are seeking a highly skilled and motivated Technical Support Specialist to join our team at BCX. As a key member of our Digital Workplace Management (DWM) department, you will be responsible for providing technical assistance and maintenance of computer systems, as well as logistical support and audio visual equipment.**Key...
-
IT Technical Support
2 weeks ago
Sandton, South Africa Wilderness Safaris Full time**PRIMARY PURPOSE** Provide IT support for clients remotely or at Company Office. Find fixes, workarounds, and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills. **Detailed Responsibilities** - Install and configure...
-
Technical Support Expert
2 weeks ago
Sandton, South Africa JSE Limited Full timeWe are recruiting for an experienced Application Support Specialist to provide technical support to JSE business critical applications.Key ResponsibilitiesTo manage vendors and cross functional teams to ensure that tasks are completed where there is a dependency.To engage business users, development and task teams to ensure clarity regarding requirements in...
-
Afrihost Technical Support Specialist
2 weeks ago
Sandton, South Africa Afterskul Full timeAfrihost is seeking a highly skilled and dedicated individual to join our team as a Technical Support Specialist. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical expertise to our clients.Key Responsibilities:Assist clients with general information on Afrihost productsFacilitate client...
-
Sandton, South Africa Blueion Support Services Full timeJob Summary: Blueion Support Services is seeking a skilled Graduate Chartered Accountant to join our team. As a critical member of our finance department, you will be responsible for ensuring accurate financial reporting, analyzing financial data, and optimizing payment processing.Key Responsibilities:Financial Reporting: Prepare accurate and timely...
-
Expert in VMWare ESXI Infrastructure and Support
3 hours ago
Sandton, South Africa beBee Careers Full timeAbout Ovations TechnologiesOvations Technologies (Pty) Ltd is a leading provider of innovative IT solutions. We require a highly skilled VMWare ESXi Host Engineer Specialist to join our team and contribute to the success of our clients.The ideal candidate will have extensive experience in VMWare ESXi technologies and environments, as well as strong...
-
Senior IT Support Specialist Position
1 day ago
Sandton, South Africa Kontak Recruitment Full timeAbout the Job:We are looking for an experienced IT Support Engineer to fill the position of Senior IT Support Specialist. The ideal candidate will have strong technical skills and excellent communication abilities.Key Responsibilities:Provide second-line technical support for hardware, software, network, and system-related issues.Troubleshoot and resolve...
-
Energy Infrastructure Specialist
11 hours ago
Sandton, South Africa IDC Full time**Synopsis** Infrastructure South Africa (ISA) has the mandate to act as an Aggregator: Single Window of Entry & Custodian of the Country’s Infrastructure Project Pipeline. These compromises of national, provincial, municipal, public and or private sector role players. **Job Description** JOB PURPOSE**: The Energy Infrastructure Specialist will provide...
-
Technical Support Specialist
2 weeks ago
Sandton, South Africa Rubiconsa Full timeJob DescriptionThis role is responsible for providing technical assistance to customers and internal stakeholders. The successful candidate will work closely with senior technicians and support engineers to ensure that all day-to-day technical inquiries are addressed promptly and effectively.Key Responsibilities:Attend to customer technical support requests...
-
Technical Support Specialist
2 weeks ago
Sandton, South Africa JSE Limited Full timeAbout JSE LimitedWe are a dynamic company seeking a skilled IT Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing top-notch technical support to clients and internal teams.Key Responsibilities:Install and configure user computer systems.Create and administer user accounts.Respond to users'...
-
Cloud Support Specialist
2 weeks ago
Sandton, South Africa Talent on Tap Full timeThe role of the Senior Cloud Engineer at Talent on Tap is to provide expert support, maintenance and administration on all cloud systems and services we provide. The Senior Cloud Engineer's primary focus needs to be on private hypervisor technologies as well as other systems and applications that make up cloud computing.As a key member of our team, you will...
-
Digital Infrastructure Specialist
4 weeks ago
Sandton, South Africa New Generation Group Full timeThe Digital Infrastructure Specialist oversees the organization's client-facing digital systems and web presence, ensuring seamless operation, security, and optimization of digital platforms. This role focuses on delivering affordable, high-impact websites and digital solutions for South African businesses, working closely with the IT Infrastructure...
Junior Technical Support Specialist: IT Infrastructure Support
3 weeks ago
**Business Unit**:Discovery Bank
**Function**:Banking
**Date**:10 Jan 2025
- Junior Technical Support Specialist: IT Infrastructure Support
**About Discovery**
- Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best.
- As global thought leaders, Discovery is passionate about innovating - not only to achieve financial success, but to ignite positive and meaningful change within our society.
**About Discovery Bank**
- We're the world's first behavioural bank, designed with our clients in mind. We haven't changed just one thing, we've changed everything. Our main goal is to improve the financial health of our clients by helping change how they work with their money. Through Vitality Money, our clients will learn more about what it means to be financially healthy and get rewarded for managing their money well. If you are a problem solver, always questioning the way things are done, passionate about doing what is right, have the ability to change direction quickly when needed and love to dazzle your clients, Discovery Bank could be the place for you.**Job Purpose**Areas of responsibility may include but are not limited to**
**Operational Support**
- Be part of a team providing 24/7 support server operating system support. that are used in the execution of the Discovery Bank’s mandate and business.
- Monitor the operating systems’ availability and uptime and report any downtime and feedback to the relevant role players.
- Monitor capacity usage of operating system and related components in scope and provide input to ongoing capacity plans.
- Ensure that operating system software is maintained according to OEM specifications. Ensure that upgrades and patches to operating system components together with the underlying infrastructure are tested and performed in a structured manner in line with the Bank’s change and release processes.
- Interface with IT stakeholders and ensure that the underlying environment is maintained according to the infrastructure specifications and requirements through-out their lifecycle.
- Support and manage any 3rd party interfaces and services
- Log, respond and action incidents in accordance with incident and problem management procedures. Communicate critical alerts, statuses and issues to management and perform actions to resolve.
**Programme and Project Support.**
- Provide support to the Programme Office in the build and implementation lifecycle of new services and changes to related services including support for non-production environments
**Compliance, Governance, Risk and Control Processes**
- Liaise with Change and Release Management in the planning of changes and releases of services in scope.
- Partake and assist in the build and maintenance of the CMDB and ensure that the logical view of services is maintained.
**Other**
- Provide input to periodic operational reports according to agreed intervals (daily, weekly and monthly reports).
- Identify, document and publish knowledge for internal and customer consumption. Participate in the technical knowledge review processes and in ensuring the quality of published content.
- Work with internal colleagues to ensure they have the appropriate information and knowledge at hand to be successful in what they do.
- Proactively identify interconnected problems, develop and model alternative solutions as well as contingency plans to resolve value chain conflicts.
- Establish and maintain effective business relationships with customers and IT stakeholders to ensure compliance and establishing a healthy feedback channel.
- Continuously identify improvement areas that will enhance efficiency.
- Ensure that tickets in the ITSM tool are attended to all times and reflect the correct status.
**Education and Experience**
- Relevant Tertiary qualification.
- At least 3 years’ experience in IT Infrastructure system support or related experience.
- ITIL Foundation certification is an added advantage.
- Previous experience in the banking or financial services industry will be advantageous.
**Technical Skills or Knowledge**
- Technical support strategies and approaches.
- Technical documentation creation and maintenance.
- Server operating system and hypervisor technologies (Windows, Linux, VMWare).
- Public Cloud Technologies
- Network technologies.
- Storage technologies.
- Database Management systems.
- Incident Management and Problem Management procedures
- EMPLOYMENT EQUITY
The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.
