Solution Support Specialist

4 days ago

Bellville, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa’s people through affordable financial solutions that create financial growth and security.

Metropolitan operates in South Africa, but the brand is also present in 9 African countries including, Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Swaziland.
Metropolitan provides financial wellness solutions that meet the needs of low income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.
Role Purpose

Perform product management and development tasks as a member of the Investment and Saving Solutions team. These functions include but are not limited to solution design, pricing, risk management, communication, servicing, and compliance.
Requirements
- Degree in Actuarial Sciences, Statistical Analysis, Mathematics or related field
- 2-3 years’ experience in financial services industry
- Product development or pricing experience
- Proficient in MS Office Packages (MS Outlook, MS Word, MS PowerPoint, MS Excel)
Duties & Responsibilities
- Provide technical support to the Investment and Saving Solutions team and other stakeholder areas.
- Develop and maintain relationships with various internal and external stakeholders, such as IT, distribution, legal & compliance, service, claims, asset management and valuations.
- Assist with competitor research and analysis to produce insights into design and pricing models for investment and saving solutions.
- Ensure technical product and legislative knowledge are always current to propose the most relevant and innovative client solutions and comply with legislative and governance requirements.
- Contribute to continuous innovation in investment and saving solution design and processes through the development, sharing and implementation of new ideas.
- Effectively manage time and ensure optimal productivity.
Competencies
- Passion to make a difference in the lives of people in the low to middle income markets.
- Strong analytical, problem solving and judgement skills.
- Good written and verbal communication skills.
- Ability to work in a team as well as independently.
- Ability to work accurately under pressure.
- Take initiative to improve current processes.
- Ability to establish priorities and balance several tasks with accuracy and attention to detail in a demanding deadline-driven environment.
- Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

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