Technical Support Services Manager

The role of Windows Server Technical Support Specialist involves supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres. Key responsibilities include:Working in an Operations Centre as part of a team running a 24/7 shift pattern.Reviewing Monitoring and Alerting systems constantly, prioritizing and escalating issues quickly and...

Job Overview: We are seeking a Cloud and On-Premises Support Professional to join our team. As a member of our Operations Centre, you will be responsible for supporting a global 24/7 Microsoft-based infrastructure across multiple datacentres.You will work closely with our team to ensure seamless operation of our systems.Monitor and respond to alerts,...

We are looking for a skilled professional to join our team as a client liaison specialist.Key Responsibilities:Deliver high-quality support to clients via email, phone, or online platformsProvide product information and assist with client signupsConfigure devices and troubleshoot technical issues related to Afrihost servicesUpdate clients on order progress...

As a Technical Support Specialist on our IT Service Desk team, you will play a vital role in ensuring the seamless delivery of IT services to our clients.Key Responsibilities:Respond to and resolve IT-related incidents and requests in a timely and professional manner, adhering to defined processes and service level agreements.Capture all customer...

We are looking for an excellent customer Service Host, fluent in a minimum of two languages, who have a genuine interest and liking for people. This person will act as a liaison, promote product/campaign information, and resolve any emerging problems that our clients might face with accuracy and efficiency. **Key Duties and Responsibilities**: - Must...

Our client is a cash management solutions company working with extremely high tech products. You will take responsibility for managing the technical service related operations for the company and provide high level technical support to customers and staff. Duties include vendor management,management of escalated technical calls,operating manuals - technical...

Our client is a global, leading partner for the metal industry. Reporting to the Service Manager, You will be responsible for: - Technical support to the sales process for all spare parts & technical services as required - Successful & timeous order, project and/or site services execution & delivery - Support estimation activities and quotation process -...

To help us continue on our already impressive growth trajectory, we’re on the lookout for a brand marketing manager to support the Chief Marketing Officer in delivering upon brand strategies across target markets. **RESPONSIBILITIES** - Ownership of Premier Bet brand strategy across 18 African markets, driving targeting, positioning and marketing...

**PURPOSE OF POSITION** The VIP Manager’s main objective is to increase loyalty and gross win from VIP and potential VIP’s. **Logistical Requirements**: This position should be available 24/7 although official workhours are week business hours. **PRIMARY AREAS OF RESPONSIBILITY** - Direct Client Liaison through Call, Text and e mail during USA...

**PRIMARY PURPOSE** Provide IT support for clients remotely or at Company Office. Find fixes, workarounds, and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills. **Detailed Responsibilities** - Install and configure...

Job Description:Provide printer support and repairs both in-house and onsiteWork closely with customers to resolve printer-related issuesMaintain accurate records of repair activities and customer interactionsThe successful candidate will be an experienced technical professional with a passion for delivering exceptional customer service and a commitment to...

A 1L Realization (Pty) Ltd is seeking a highly skilled Technical Services Coordinator to support the technical operations team.This role involves coordinating the process of identifying suitable service providers and ensuring all service delivery compliance requirements align with the company's technical and commercial needs.You will work closely with...

Our client is a global, leading partner for the metal industry. Reporting to the MD, You will be responsible for: - Providing technical sales support, assistance and backup to the Key Account Managers in the client interaction and sales process for all plant, equipment, spare parts & technical services sales. - Compiling technical & commercial proposals...

Gauteng, Sandton (Market related, Negotiable) This dynamic role relies on the ability to deliver exemplary customer service to an existing base of dealers as well as product/technical training for new Lutron dealers. Co-ordination with the rest of the team is crucial to achieving objectives from initial contact to project completion Job Objectives Solid...

**Duties and Responsibilities** - Create SIP and PBX Accounts - Create accounts for new clients for the purpose of their installations. - Activation of Sim Cards - Activate new sim cards for new clients being brought on board. - Answer Phones - Answer incoming phone calls and provide support to clients experiencing phone or internet problems of all kinds....

Job Summary: The Training and QA Manager will be responsible for developing and overseeing training programs that enhance the skills and performance of employees. This role also involves managing the quality assurance processes to ensure that products or services meet the organization's standards and customer expectations. The Training and QA Manager will...

This role will require you to ensure optimal and efficient processing. Doing this while maintaining VIP player experience and maximizing acceptance rates. Looking at regionalization of deposit methods and cultures while optimizing player experience and minimizing deposit costs. This will entail training new team members and stakeholders on business methods....

DescriptionThis position provides high quality telephonic technical support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase LexisNexis revenues. Additionally, this position initiates the escalation process for unresolved customer problems. Technical Support Representatives...

Company Description We are SGS - the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. **Job Description**: To perform the...

This role assists senior technicians and support engineers in attending to all day-to-day technical inquiries within the branch, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aim is to ensure adequate technical skills are available within the branch to support our customers in after-sales service.Role...