Trainer - Property Management Systems (Uk Hours)

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we’re passionately dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. - We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in _the _Cape Town o_ffice._ - Please note that this position will be supporting the UK region and therefore, working UK hours (10:00 - 18:30 SA time and until 19:30 during daylight saving)_ Position Overview: We are looking for a Trainer to join a growing team in our Managed Services (MS) department. This role involves developing and delivering training on property management solutions used in our EMEA regions such as QubePM, Horizon & PMX. These products cater for commercial, residential and mixed-use real estate businesses. They are proven, user-centric and future-ready property management platforms. The team size is currently around 40 individuals growing to 65 by the end of 2025, made up of property accountants, lease administrators and system administrators. They are providing repeatable end user services to clients in the EMEA region at any one time with resources supporting multiple clients at once. After experiencing hyper growth within region, we need a dedicated trainer who can enable the team to deliver best practice and be system experts on MRI products, making this is a high-profile role within MRI. Responsibilities include: - Creation & delivery of standard agenda and ad-hoc training on MRI’s QubPM, Horizon & PMX products.- Maintain the quality and effectiveness of existing course material and create new course material as required as the products have new functionality added over time and training methodologies and industry expectations change.- Maintain excellent and up-to-date knowledge of the MRI products with respect to the areas needing training.- Provide advice, support and guidance to internal stakeholders to encourage best practice in the use of MRI solutions.- - Commit to working towards and achieving all MRI’s/teams/personal objectives and goals.- Supporting the general Managed Services team with end-user client deliverables and acting as a lead where necessary- Other such reasonable duties within the general scope of the job title, at the managers direction Requirements- Must be able to work during UK hours and South African public holidays (you will receive UK bank holidays instead of SA bank holidays).- Minimum 3 - 5 years training on software- Classroom training experience- Presentation delivery- Online training or consultancy delivery Strong understanding of Accountancy/ Finance or Real Estate Industry Desired Skills- CIPD or L&D qualification e.g.Prince2 qualification- Knowledge of training methodologies- Classroom training delivery- QubePM/Horizon/Prolease Enterprise experience is desirable, or alternatively other real estate software experience- Creation/design of online training material We’re obsessed with making this the best job you’ve ever had We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: - We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events.- Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group- Have confidence in your health with our offered Medical Aid Scheme.- Invest in our competitive Personal Pension plan and help set you up for your future.- Big on family? So are we Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s).- Enjoy a fantastic work-life balance with 25 days of annual leave plus Public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose- Further your professional development with ou