Graduate Project Manager

Position reports to : Product Owner

Direct Reports:
Office Location:
PURPOSE OF THE POSITION

The purpose of the Graduate Project Manager role is to ensure that the Product Owner and Development
team deliver software as prioritized by business needs. The role will require collaboration with the Product
Owner, Development Team Leads, Analysist, Developers, Testers and external Team's such as Business
Development and Projects. The graduate must ensure work is planned, executed and delivered on time to
clients without compromising quality. The graduate should be customer centeredness to manage customer
expectations and stay within budget.

PRIMARY RESPONSIBILITIES FOR THE ROLE

Planning and Scheduling
- Assist schedule resources to execute development items in accordance with the Product Owners

priorities and ensure that expected deliverables are met.
- Responsible to ensure that the team planner & sprint board is updated.
- Assist in planning all team resources up to 3 months in advance taking into consideration planned

leave.
- Ensure that dependencies are factored into the team planning to ensure optimum resource

utilisation.
- Re-work the team plan to accommodate changes in project priorities as prescribed by the Product

Owner or management.
- Provide the Product Owner, Business Development and management with information as to the

team’s ability and capacity to take on a new project.

Project Management
- Responsible for all project administration, including but not limited to communications, meetings,

minutes, signoffs and invoicing in line with project milestones.
- Ensure project compliance documents are approved and all other project related documents are

compiled, stored, and maintained throughout the project life cycle.

Manage Relationships
- Serve as a point of contact for the team to ensure team actions are aligned.
- Communicate with Management, Product Owners and Business Development to keep projects

aligned with the commitments made to stakeholders.
- Obtaining customer acceptance of project deliverables.
- On receipt of a local software development request ensure that the development request is

planned and included in the team plan.
- Ensure that the team communicate with the client requesting the progress of the request.
- Once the RD is planned ensure that we communicate the RD’s delivery date to the client.
- Ensure that we communicate with the client on the estimated delivery date of the project.
- Facilitate the answering of questions and clarifications regarding items on the product / sprint

backlog.

Product Owner Assistance
- Ensure operational objectives are met i.e. SWT, LSD and Project work according to the time allocation.
- Review enhancements build release notes or user manuals to ensure that documentation

accurately reflects new or changed functionality in collaboration with the Lead Developers and

Product Owner.
- Provide management with information relating to the progress on projects to be included in the

monthly Work in Progress, ITSUG feedback, Manco and Exco reports for DevOps.

Product Support
- Assist the Product Owner / Support Team in answering user queries.
- Ensuring SLA’s (job escalations) and operational objectives with regards to quality and response

times are met on both incidents and development requests.
- Ensure operational objectives are met i.e. SWT, LSD and Project work according to the fixed time

allocation.
QUALIFICATION AND EXPERIENCE REQUIREMENTS
- Appropriate Degree/ Diploma or Project Management qualification.

SKILLS
- Strong analytical skills, the ability to analyse business requirements and to propose different

solutions.
- Strong verbal and written communication and client interaction skills
- Strong collaboration skills required to be used with all stakeholders, including clients and

business, as well as the development team within which they operate.
- Skilled in writing business documents and software documentation.

ATTRIBUTES
Personal Attributes and Qualities
- Ability to work independently and as part of a team.
- Ability to work under pressure.
- Admit to errors and takes corrective action to avoid repetition
- Approach own work with dedication and high sense of responsibility
- Identify, analyse, organize, and solve problems and issues in a timely and effective manner
- Anticipate problems, identify root causes, and take corrective action
- Take caution in preparing the details relevant to the process
- Follow process to ensure high quality output

Key Competencies
Data Analysis / Analytical Skills
- Ability to see connections and derive meaning out of the records of higher-and further education

institutions
- Ability to select suitable visualizations to reveal insights derived from data
- Knowledge of statistical
- and mathematical concepts

**Skills**:

- Provide leadership and direction
- Strong analytical skills, the ability to analyze business requirements and to propose different solutions
- Strong verbal co