Sales Support Administrator
2 days ago
**Introduction**
**Disclaimer**
- As an applicant, please verify the legitimacy of this job advert on our company career page.
**Role Purpose**
- Provide administrative support to the sales team in the coordination and execution of distribution campaigns and plans, in support of the distribution strategy.
**Requirements**:
**Experience and Qualifications**
- Matric qualification.
- Post graduate qualification would be an advantage in marketing or sales.
- 2-3 years' relevant experience in administration in the group risk and umbrella funds market.
**Duties & Responsibilities**
**INTERNAL PROCESS**
- Collaborate with and support the sales team to execute the distribution strategy and enable sales growth.
- Provide administrative support to the sales team to ensure the efficient function of the team.
- Coordinate the production of various marketing collateral for print, digital, and other media in association with service providers.
- Maintain marketing databases with relevant information for ease and efficiency of use within the sales team.
- Create and compile sales reports to report on the effectiveness, impact, and outcomes of sales campaigns and activities.
- Assist with the management of broker panels and day-to-day queries that are escalated from the broker panel. This could include new business or retention matters.
- Schedule sales presentations and campaigns, maintaining an annual sales project calendar, in line with specified deadlines.
- Provide assistance with the execution of sales plans, campaigns, and strategies in line with the agreed budget and report on expenses and spend.
- Assist with the quality checking of marketing material to ensure alignment to the brief and marketing plan, and maintain promotional materials inventory, where necessary.
- Build relationships and partner with brokers that are allocated within the sales team panel.
**CLIENT**
- Provide authoritative expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with internal and external stakeholders and clients.
- Make recommendations to the improvement of client service within the area of responsibility.
- Participate and contribute to a culture which build rewarding relationships, facilitates feedback, and provides exceptional client service.
**PEOPLE**
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry, and legislation knowledge.
- Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
- Take ownership for driving career development.
**FINANCE**
- Contribute to the development of area-specific budgets to minimize expenditure, in alignment with operational plans.
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
**Competencies**
- Collaboration skills.
- Attention to detail.
- Interpersonal skills.
- Time management.
- Stakeholder management.
- Communication with impact.
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