Aa Fast Food Area Manager

7 days ago


Johannesburg, South Africa Kencorp Executive Search Full time

We are looking for an experienced AA Fast Food Area Manager for a popular Fast-Food company in the Johannesburg area

**Responsibilities**
- Responsible for a minimum of 6 fast food outlets simultaneously
- Training Restaurant Managers on how to gain market share, achieve customer satisfaction, reach profit objectives and ensure customers return regularly to their stores
- Drive customer satisfaction while maintaining key company objectives (Facilities, HR, Financial, IT, risk)
- Promote effective Sales and Marketing as well as good time management
- High visibility leadership and coaching
- Complete regular store audits with relevant feedback to managers
- Ensure completion of regular store visits
- Planning of period and quarterly store audit routine
- Attendance at Operations meetings with relevant feedback to managers
- Assist managers to draw up SMART plans
- Ensure correct following of disciplinary procedures and also chairing of inquiries (presiding officer)
- Assist with the opening of new restaurants as well as store revamps/upgrades
- Consistently build and develop the various store teams
- Annual budget for the respective area
- Ensure that stores are profitable
- Manage and guide the local store marketing done by the Managers
- Handle suppliers where necessary
- Remedy escalated customer complaints efficiently
- Complete and follow up after Head Office inspections to ensure store is running as per operational guidelines
- Constantly ensure there is proper succession planning of people within the various stores

**Requirements**:

- Matric/Grade 12
- Relevant Business Management Diploma or related Degree is **essential**:

- Minimum of 5 years’ experience as an Area Manager with **Fast Food stores**. Managing multiple stores at the same time (6 stores minimum)
- Previous experience with KFC, Nandos, Barcello’s or similar is preferred
- Micros/GAAP POS experience
- Valid Driver's license
- Own reliable transport
- Must be able to travel regularly
- SA Citizens Only
- Salary is dependent on relevant operational experience and skill set



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