Account Manager

Responsible for achieving sales, revenues and profitability targets within the allocated client base or area as defined by our client.
- Responsible for identifying and developing new clients deemed as suitable for our client within the allocated client base or area.
- Provide regular feedback and reports as defined by relevant ISO procedures and by the responsible Sales Manager on activity within the specified client base or area.
- Participate in the presentation of potential solutions to clients and negotiate Service Level Agreements in line with company policies, to meet the client’s requirement and expectations.
- Develop and implement strategic sales plans in the allocated client base or area to accommodate Company objectives, targets, and budgets.
- Review market analysis to determine customer needs, and recommend price schedules and discount rates
- Delivers sales presentations to clients and displays or demonstrates product, using samples or catalogue, and emphasizes saleable features.
- Regularly meets with clients, assisting them with sales quotes, literature, technical support, marketing material and training
- Monitors and evaluates competition activities and products.
- Ensures calendar / CRM system updated with all client contact details and client activities within the branch. This includes details of contact persons, positions held, influence and decision-making level.
- Ensures effective use of sales tools provided by the Company. These could be marketing, product, or business-related tools.
- Forecasting of current and future potential business within the client base including product category by vendor in conjunction with the Branch Manager
- Schedule client visits in line with Our client’s and client requirements to ensure consistent contact and knowledge transfer through to closure of the sale.
- Travels throughout assigned territory to call on regular and prospective customers to solicit orders or talks with customers on sales floor or by phone.
- Provide effective delivery of training within the client base or area
- Assist where needed in the preparation of client quotations in line with company ISO procedures and relative Service Level Agreements
- Attend trade shows and product launches as scheduled by the company
- Assists with all Stock Takes
- Maintains ISO Compliancy.
- Monitor debtors together with finance department and sales manager to ensure timely collection of outstanding monies in line with our client’s policies and procedures. Provides immediate feedback to the debtors and finance departments with regards to any change in the clients’ status or ownership.
- Work with our client’s personnel responsible for the on-going quality service as required by the client - Management team, product managers, technical consultants, sales consultants, counter sales, procurement, warehousing, operations, finance, and administration.
- Ensure ISO procedures with respect to pricing policy, discounts and SLA agreements are adhered to
- Attend meetings as stipulated or scheduled by our client’s Management team
- Solves technical queries on products, by providing either telephonic support or on-site support.
- Gives afterhours support to clients, where necessary.
- Assists fellow Sales Representatives with the support of their clients during illness, annual leave, or general unavailability.
- Assists the Branch Supervisor in the management of all slow moving, excess and redundant stock.
- Assists the Branch Supervisor with monthly stock forecasting.
- MINIMUM SKILLS REQUIRED:

- Matric Certificate
- Three to five years’ experience in the security Industry
- Current Valid driver’s license
- Fully insured for Business use, road worthy and licensed motor vehicle
- Must be computer literate
- SPECIFIC JOB SKILLS REQUIRED:

- Sales related qualification and/or training will be an advantage
- Interpersonal skills
- Alarms/Access Control, Fire and CCTV Technical and Sales experience
- Proven Sales Track history