Receptionist

2 weeks ago

Durban, South Africa Cullinan Holdings Full time

The Receptionist is responsible for providing efficient and professional front-line service to our suppliers, customers, and colleagues on the switchboard and at the reception desk. The position receives suppliers, customers, and colleagues telephonically, as well as in person, in a professional manner, always maintaining and enhancing the company image.

The position delivers reception services to all Cullinan Holdings’ travel divisions based at the Durban Office and is required to build a good understanding of the different divisions he/she will be servicing.

**Key Objectives**

The key functions of the Receptionists include but will not be limited to:

- Managing the front desk
- Welcoming visitors
- Regulating noise levels
- Answering and directing calls
- Taking clear and detailed messages. Ensuring that urgent messages are delivered immediately.
- General functions
- Managing the ordering, recording, and issuing of staff's building access discs
- Updating extension lists
- Managing staff parking allocation
- Assisting, when necessary, with booking training sessions and supplier visits
- Setting up calendar events, boardroom bookings, and welcome signs.
- Docex / Courier
- Maintaining incoming and outgoing logs
- Printing Docex sheets
- Ordering bar codes

**Requirements**:
**Qualification**
- Grade 12

**Essential experience and skills required**
- Minimum 3 years of receptionist experience with similar responsibilities
- Experienced working on Microsoft Office (Word, Excel, Outlook). SharePoint experience is highly beneficial.
- Excellent and effective verbal and written communication skills
- Excellent interpersonal skills and a professional attitude
- Excellent listening skills
- Excellent at multi-tasking, prioritizing, and managing time
- Effective organizational skills
- Meticulous and attentive to detail

**Attributes**
- Customer service focussed
- Respectful
- Professional and presentable
- Diplomatic
- Works with a sense of urgency
- Enjoys working in a flexible and changing environment
- Proactive
- Resourceful when challenges arise
- Please Note: Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998 (and any amendments thereto), the internal recruitment policy as well as units’ employment equity plans._

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