Remote IT

6 days ago

Johannesburg, South Africa DevFinders Full time

**Remote IT & Network Specialist**

Are you a seasoned IT & Network Specialist ready to elevate your career in a dynamic, remote-first environment? We're seeking a proactive and self-motivated professional to lead and optimize our network and IT systems, ensuring top-tier performance and security while working UK hours.

**What You’ll be Doing**:

- Dive into advanced technical troubleshooting for both **Windows and Linux** environments.
- Proactively manage and fine-tune key cloud platforms such as **Office 365**, **Redstor**, and **Barracuda**—supporting both internal and client systems.
- Design and maintain detailed network schematics, ensuring accurate documentation is in place, shared and always up to date
- Lead or assist in delivering infrastructure and cloud implementation projects, from planning through to execution.
- Support the Department Head and play a key role in shaping the future of our IT department.
- Research and propose new technologies and tools that can improve client solutions and system performance.
- Regularly test failover systems to ensure rock-solid infrastructure uptime.
- Be a reliable point of contact for client interactions—both written and verbal—with a friendly, solutions-first approach.
- Flex your schedule when needed to meet client demands, including occasional evenings and weekends.

**Who You Are**:

- A proactive, solutions-oriented IT professional with a strong grip on networking, operating systems, and cloud tech.
- Confident in both independent work and team collaboration.
- Passionate about technology, with a mindset of continuous learning and improvement.
- Comfortable supporting clients in a fast-paced, remote-first environment.

**What’s In It for You**:

- ** 40 days of annual leave** - because work-life balance matters.
- A **fully remote** role with flexibility and autonomy.
- A vibrant team environment that values innovation, respect, and growth.
- The opportunity to work on meaningful, challenging projects that make a difference.
- **
Minimum of 3 years experience in a 3rd Line Support role**.
- Certification in Computer Science, Information Technology, or a similar field is an advantage.
- Strong knowledge of Windows and Linux operating systems, virtualisation technology, and cloud-based platforms, both endpoint and server.
- Previous experience designing and configuring network infrastructures for medium to large-scale organisations.
- Previous experience with server products from manufacturers like Dell, HP, or Lenovo.
- Experience with a wide range of networking technologies, such as LAN, WAN, WLAN, VPN, and DNS.
- Sound knowledge of networking concepts, including TCP/IP, DHCP, DNS, WAN, and FTTP/FTTC.
- Demonstrated understanding of router, switch, and access point configurations and diagnostics.
- Self-motivated with effective initiative and accountability to maintain the highest standards of support.
- Excellent problem-solving skills with the ability to troubleshoot and resolve complex technical issues.
- Proactive attitude to support and a desire to resolve issues before they become problems
- Strong communication skills, both verbal and written, with the ability to interact with clients in a professional and courteous manner.
- Certifications such as MCSE, CCNA, or ITIL are highly desirable.
- Work UK business hours (08:30 - 17:00 GMT/BST) with occasional flexibility for after-hours support.

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