Shift Manager- Checkers Food Services

3 days ago

Pinetown, South Africa Shoprite Group Full time

**Purpose of the Job**:
Responsible for shift planning, compliance, and adherence in the CFS Distribution Centre to ensure timely delivery of stock to branches. To effectively manage a team of employees while maintaining productivity, quality, and service levels.

**Job Objectives**:
**1. OPERATING RESULTS OF DELEGATED TASKS**
- Achieved Inbound schedule
- Outbound service level (stock & delivery schedule)
- Quality
- Productivity
- Ensures compliance to procedures
- Ensure that staff adhere to Health and Safety protocols.
- Ensure that housekeeping is being done by all departments.
- Manager shrinkage.

**2. MANAGEMENT**
- Shift operational work planning, priority setting and scheduling in order to execute plans received from Planning Manager.
- Shift operational performance monitoring.
- People and enabling capacity management / Staff allocation.
- Manage interfaces with transport shift manager, staffing labour brokers, supplier representative and branches.
- Resolve escalated operational issues

**3. LEADERSHIP**
- Staffing decisions up to supervisory level.
- Developing others - focus on functional skills - identify needs and source solutions.
- Individual performance management.
- Motivated and discipline team.
- Talent management / Succession planning.

**4. RISK**
- Ensure SHEQ appointments are done per shift.
- Manage MHE from an I-Sight perspective.
- Report on rack damages daily.
- Ensure adherence to standard SOPs.

**5. FINANCE**
- Submit a forecast of shift cost taking into account Hours and Rates for all TES staff including straight shift and full time staff.
- Submit End of shift report (Daily).
- Authorize overtime documents for TES staff.
- Daily and monthly reports must be managed and updated..

**Qualifications**:
**Essential**
- Matric / NQF level 4 qualification

**Desirable**
- Tertiary qualification in Logistics or Supply Chain management

**Experience**:
**Essential**
- 2-3 years of experience in Logistics/Manufacturing/Distribution/TES or Facilities Management.

**Knowledge and Skills**:

- Knowledge of Distribution Centre processes and systems
- Excellent planning and organizing skills
- High attention to detail and problem solving ability
- Strong interpersonal and networking skills
- People management principles
- Customer service orientation
- High resilience to stress and assertiveness

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