Associate Process Analyst

1 week ago


Sandton, South Africa The Change Lab Full time

**Our Client is looking for a full-time Associate Process Analyst. Are YOU it?**

**What you’ll be doing if you get the job**:
As a member of our team, you will be responsible for business process management and improvement.

**Who’ll you report to**:
You’ll be based within our Enterprise risk and Innovation (ERI) division at our head office in Sandton, Johannesburg, and you’ll report to Team Manager: ERI, who is accountable for functions within Enterprise Architecture.

**Your knowledge**:

- Strong verbal and written communication skills. - Understanding of business processes
- Understanding of the organisation of a company - Data analysis
- Analytical with good communication and interpersonal skills - Life insurance business processes
- Microsoft office
- SharePoint (preferable) - JIRA (preferable)
- Financial governance and regulations pertaining to FICA

**Your duties will include**:

- Review management of business correspondence
- Testing and QA of business processes to ensure efficiency and productivity
- Liaise with management to continuously evaluate business processes and eliminate inefficiencies
- Liaise with business analysts and give input to business process design and modelling. - Responsible for efficient business process monitoring and execution
- Administer and maintain reports within the functions performed
- Maintain correspondence and other relevant catalogues
- Audit client operation processes to make sure they are executed according to the design - Manage document control standards and processes throughout the company
- Manage FIC-related controls, standards and processes throughout the company - Client engagement
- Quality assurance checks for manual process steps

**Your Qualifications and experience**
- Grade 12 or equivalent (Mathematics is essential)
- Bachelor of Science in Information Technology (preferable)
- Minimum 2 years’ experience in this discipline (essential)

Pay: From R10,000.00 per month

Ability to commute/relocate:

- Sandton, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelors (required)

**Experience**:

- Analyst: 2 years (required)



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