Sales and Application Specialist Laboratory Western Cape

2 weeks ago

Cape Town, South Africa The Focus Group Full time

The Focus Group Cape Town, South Africa 28 October 2025 Mid 480000 - 660000 Full Time Cost to Company 3 years - 5 years Skills Laboratory Analysis Sales Production Application Support Product Management Clinical Governance Compliance Industries Medical Devices Laboratory Supply Sales Job Description
CLIENT AND IDEAL CANDIDATE
JOB PURPOSE
JOB REQUIREMENTS

**Qualifications**:

- Bachelor of Science (BSc) in:

- Medical Laboratory Science / Medical Technology
- Biomedical Science
- Microbiology
- Biochemistry
- Molecular Biology
- Physiology / Human Biology

**Experience**:

- 3-5 years’ experience in the medical or laboratory field
- Experience in a clinical laboratory environment - preferred
- Academic research experience - advantageous
- IT proficiency and troubleshooting experience - beneficial

**Capabilities and Attributes**:

- Strong attention to detail and analytical thinking
- Excellent communication and presentation skills
- Sales-driven, dynamic, and customer-focused
- Proficient in Microsoft Office Suite
- Able to work independently and meet deadlines under pressure
- Must have a valid driver’s license and own reliable vehicle
- Willingness to travel nationally and internationally as required

JOB RESPONSIBILITIES
1. Product Knowledge & Expertise
- Attend educational workshops, conferences, and training sessions to stay current on industry developments.

2. Customer Support & Training
- Provide on-site and remote training to healthcare professionals.
- Address product-related queries and troubleshooting needs.
- Develop training materials, manuals, and product documentation.

3. Product Demonstrations
- Conduct tailored demonstrations for clients and at trade shows.
- Showcase the value and performance of laboratory equipment in practical settings.

4. Applications Support
- Offer expert technical guidance to ensure optimal equipment use in clinical and laboratory environments.

5. Collaboration with Sales Team
- Partner with sales colleagues to provide technical insights and strengthen proposals.
- Support tender submissions and product presentations.

6. Product Feedback & Improvement
- Gather and report user feedback to management.
- Recommend improvements based on real-world performance and customer experience.

7. Regulatory Compliance
- Ensure adherence to relevant healthcare and laboratory equipment regulations.
- Support customers in meeting compliance requirements.

8. Market Intelligence
- Monitor market trends, competitor activity, and new technologies.
- Participate in industry events to enhance professional networks and knowledge.

9. Administration & Reporting
- Maintain accurate records, reports, and databases.
- Provide weekly work reports and analyze product trends.

10. Sales & Business Development Support
- Identify and qualify new business opportunities.
- Support strategies that grow market share and strengthen customer relationships.

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