Shop Manager for Cape Coffee Who Specializes in Jura Coffee Machines

2 days ago

Cape Town, South Africa Cape Coffee Full time

**Job Title: Shop Manager**
**Location: Cape town CBD**
**Company: Cape Coffee**

**About Us**:
At **Cape Coffee**, we’re passionate about delivering the perfect cup—starting with world-class coffee machines. We specialize in **Jura coffee machines**, offering top-tier sales, servicing, and repairs. As a growing business rooted in quality and customer service, we’re looking for a dedicated **Shop Manager** to lead our retail operations and help elevate the Cape Coffee experience.

**The Role**:
We’re seeking a hands-on, proactive **Shop Manager** who is as enthusiastic about coffee as we are. In this role, you’ll oversee day-to-day shop operations, and ensure our customers receive knowledgeable service and support—especially when it comes to selecting, maintaining, or repairing their Jura machines.

**Key Responsibilities**:

- Manage and oversee daily shop operations and staff schedules
- Provide expert advice and product demonstrations for Jura coffee machines
- Handle customer inquiries, complaints, and service requests
- Coordinate machine servicing and repairs, maintaining accurate records
- Maintain shop presentation, inventory levels, and merchandising standards
- Collaborate with management on promotions, sales targets, and improvements
- Ensure high standards of customer service and product knowledge

**Requirements**:

- Previous retail or shop management experience (2+ years preferred)
- Strong interest in coffee and coffee machinery (Jura experience a plus)
- Exceptional customer service and interpersonal skills
- Organized, proactive, and able to manage multiple tasks
- Technical aptitude or experience with small appliance repairs is a bonus
- Comfortable using POS systems and basic inventory tools

**Why Join Cape Coffee?**
- Be part of a passionate, coffee-loving team
- Gain specialized knowledge in premium coffee technology
- Work in a friendly and growing retail environment
- Opportunities for training and growth in the coffee equipment industry

**How to Apply**:
Pay: R9 000,00 - R12 000,00 per month

Work Location: In person

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