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Specialist Claims Advisor
2 weeks ago
**Specialist Claims Advisor**:
**What can you expect?**
Marsh is a global leader in **insurance broking** and innovative risk management solutions. We help clients quantify and manage risk and help them unlock new growth opportunities.
Having an established presence in more than 130 countries worldwide, national and international collaboration and connectedness are at our business's core. We are **relation builders** at heart, both with our colleagues and our clients. **Diversity **and** inclusion** is an integral part of our culture. All this makes for fertile ground for your personal and professional development, benefitting from an environment that stimulates **internal mobility**.
As the Specialist Claims Advisor, your role will serve as an intermediary between clients and insurers during the claims management process, responsible for ensuring claims run smoothly. The incumbent will be an established, independent individual contributor, whose work has a direct impact on the team's outcomes.
**What is in it for you?**
- An international well-established company with a strong brand and strong results to match
- Opportunity to make the difference and to work on both local and regional projects
- Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities
- Stable employment and hybrid working model
**We will count on you to**:
- Independently service clients.
- Receive new claims from clients and/or colleagues to review, process, collect information and notify all appropriate insurers.
- Manage, facilitate and action all subsequent movements or activities, including settlement or payment as appropriate and reporting, through to completion of the claim
- Handle or assist others on more complex matters, acting as a technical referral point.
- Finally, provide procedural advice to clients as necessary and manages a portfolio of complex or significant value claims or clients.
**What you need to have**:
**Qualifications**:
- Matric required
- Legal degree/Diploma or university degree (or equivalent experience) would be advantageous
- Insurance qualification preferable
- FAIS Accreditation preferable
- RE Examination preferable / to be obtained
Experience
- Minimum 10 years’ work experience
- Minimum of 5 years Corporate claims: All Lines of claims, General Liability, Construction/Engineering, D&O Liability, Professional Indemnity, Employers Liability, Financial lines Claims experience required
- Ability to manage complex claims
- Self-insurance, aggregate and captive claims handling knowledge.
- Excellent decision-making skills
- Experience in a client-facing role
**What makes you stand out**:
- Great communicator, collaborator, influencer.
- Continuous improvement approach
- Think outside of the box and a can-do attitude
