Recruitment Consultant

5 days ago

Cape Town, South Africa O'Dwyer Personnel Full time

**Bulk Recruitment Officer: BPO**

**International BPO is currently seeking a Vibrant, Enthusiastic Recruiter to work in their growing contact center**

**Basic Salary**

R10875 + Benefits ( Medical aid + Provident Fund)

**Basic Function**
- This role is primarily responsible for front-line hiring for Voice & Non-Voice processes at the executive & support level in the organization.
**Essential Functions**
- Ensure that the process transactions are processed as per policy / procedures
- Ensure that the assigned targets are met in accordance with SLA and Internal standards
- Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence
- Ensure adherence to established attendance schedules
- Ensure adherence to Company Policies and Procedures
**T**he performance parameters include the following: *
- Meeting set targets on a monthly basis
- Number of defects against number of Offers made - 100% adherence to compliance requests and policy - Deliver on intakes within timelines and at high quality level

**Primary Internal Interactions**
- Team for the purpose of coordination
- Assistant Manager for escalations, unresolved issues, appraisals and reviews
- Manager for solving the issues unsolved by the immediate supervisor
- Customer Experience Analysts and Trainers for the purpose of Voice Capability assessments
**Primary External Interaction**s
- Vendors for:

- Giving Advertisements
- Preparing promotion material

**Process Specific Skills**
- Interviewing skills
- Feedback skills Soft skills (Minimum)
- Excellent Communication skills
- written and oral
- Should be confident and willing to work in shifts and travel
- Should display sufficient flexibility and urgency to handle pressure in a cross cultural environment
- Computer proficiency
- MS Office Soft Skills (Desired)
- Self starter
- Good Listening skills
- Dependable
- Matured to carry out assessments

**Education Requirements**
- Minimum Matric
- Qualification (or working towards) in related field will be preferred
- Credit and Criminal Clear
**Work Experience Requirements**
- Minimum 12 months of work experience
- Volume Recruitment Experience in a BPO/agency environment will be preferred
- Sound track record of delivering 100-150 FTE monthly ( High Recruitment Volumes)
- Experience in both permanent / Fixed Term / Part Time placement

**Salary**: R15,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (preferred)

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