Bartender/ Barista La Residence
1 week ago
The Bartender/ Barista at La Residence are involved in all aspects of beverage service at the property, from specialty coffees and teas, to wine, spirits, cocktails, craft gins, beers, etc. Advising and serving guests, as well as ordering in, and controlling the stock, ensures that the beverage experience at La Residence contributes to our purpose which is _"to give our guests a complete experience and a perfect stay"_. **MAIN DUTIES & RESPONSIBILITIES** - To embody and live The Royal Portfolio’s Purpose & Values - To ensure a superior, friendly and personalised guest service and experience - Interact with customers and to take orders - Create and serve hot specialty beverages including all coffees and teas - Mix ingredients to prepare cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes - Assess customers’ needs and preferences and make recommendations - Ability to sell or influence others for up selling and suggestive selling - Provide guidance to guests on hotel activities, dining options and general hotel and Franschhoek information - Demonstrate a thorough knowledge of food and beverage products - Maintain a clean working area by sweeping, vacuuming and dusting - Maintain liquor inventory and consumption records - Prepare inventory or purchase requisitions as needed to replenish supplies - Stay guest focused and nurture an excellent guest experience **REQUIREMENTS, QULIFICATIONS & EXPECTATIONS** - At least 2-years' experience working at a 5* hotel or restaurant - Up to date product knowledge of Cocktails, Wines and Spirits - Ability to work long hours, day and night, including weekends and holidays - Demonstrated excellent written and verbal communication skills. - A passion to learn, teach and drive improvement in employees - International experience in a similar environment and traveling experience will be advantageous - Knowledge of Micro’s (POS) - Team player, happy to do all the jobs in the bar, from cleaning to serving - Proven job reliability, diligence, dedication - Must live locally and have good knowledge of local wines, estates, venues, restaurants, attractions, etc. South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.
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Wine Steward La Residence, Franschhoek
2 hours ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Wine Steward at La Residence is involved in all aspects of wine service, from making recommendations to our guests, to managing stock, liaising with our Chefs on property and the Group Beverage Manager at head office. Their main role is to ensure that the wine experience of The Royal Portfolio at La Residence is met, in order to contribute to the purpose...
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Concierge La Residence
1 week ago
Franschhoek, South Africa The Royal Portfolio Full timeThe main purpose of the Concierge at La Residence is to consult with and advise all our guests on dining, entertainment and activity options available to them before, during and after their stay with us. This ensures that La Residence delivers exceptional personalised service, and lives up to the purpose of The Royal Portfolio, which is _"To give our guests...
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Concierge La Residence
4 days ago
Franschhoek, South Africa The Royal Portfolio Full time**SCOPE & GENERAL PURPOSE and** The main purpose of the Concierge at La Residence is to consult with and advise all our guests on dining, entertainment and activity options available to them before, during and after their stay with us. This ensures that La Residence delivers exceptional personalised service, and lives up to the purpose of The Royal...
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Farm Supervisor La Residence
2 hours ago
Franschhoek, South Africa The Royal Portfolio Full timeLocated in the winelands of Franschhoek, La Residence is set within productive vineyards and orchards, which the Farm Supervisor will be responsible for. From maximising the productivity of the estate in order to supply the hotel with fruit, vegetables, eggs, herbs and flowers, to overseeing the maintenance of the hotel gardens and the estate at large. The...
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Housekeeping Supervisor La Residence
2 hours ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Housekeeping Supervisor at La Residence is responsible for ensuring that their team consistently meets, if not, exceeds the standard operating procedures for the hotel's cleanliness, amenities as well as maintenance required in rooms and public areas. This effort ensures that La Residence, as part of The Royal Portfolio, can live up to our purpose, which...
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Waiter La Residence
1 week ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Waiter at La Residence manages and controls the daily operations of the Front of House Department. They ensure that the Front of House standards of The Royal Portfolio are met, in order to contribute to the purpose of the company, _"to give our guests a complete experience and a perfect _stay”._ **MAIN DUTIES & RESPONSIBILITIES** - Service of food and...
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Franschhoek, South Africa The Royal Portfolio Full timeThe Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room...
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Assistant Housekeeping Manager La Residence
4 days ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room...
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Franschhoek, South Africa The Royal Portfolio Full timeThe Assistant Housekeeping Manager at La Residence is responsible for supporting the Head of Department in managing and overseeing their team. Under their guidance, this group of dedicated, passionate professionals strives to consistently meet, if not, exceed the standard operating procedures for the hotel's cleanliness standards, use of amenities and room...
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Waiter La Residence
2 weeks ago
Franschhoek, South Africa The Royal Portfolio Full timeThe Waiters at La Residence manage and control the daily operations of the Front of House Department. They ensure that the Front of House standards of The Royal Portfolio are met, in order to contribute to the purpose of the company, _"to give our guests a complete experience and a perfect _stay”. _ We are looking for a Waiter to join our team for a...
