Customer Advocate

**WHAT IS YOUR ROLE**: As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients’ products and services. In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and...

WHAT YOU’LL LIKE ABOUT US - Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. - We geek out on new ideas, proposals, and anything that will positively impact our clients, and of course, you! - We’ve got training sessions in-store to help you level up your skillset. - With you on Boldr’s side,...

A LITTLE BIT ABOUT Boldr - Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. - We are a global team, united by our desire to connect diverse people with common values for boldr impact. - We employ just over a thousand team members across...

**WHAT YOU’LL LIKE ABOUT US**: Our Client is one of the leading technology solutions for busy eCommerce sellers to manage sales tax. Over the years they have established themselves as a trusted partner to over 150,000 businesses. Their mission is to make ecommerce easier for everyone. **WHAT IS YOUR ROLE**: As a Senior Customer Advocate, you will be part...

A LITTLE BIT ABOUT Boldr Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world. We are a global team, united by our desire to connect diverse people with common values for boldr impact. We employ just over a thousand team members across five...

A leading global B-Corp in Cape Town is seeking a Senior Customer Advocate to enhance customer experience through proactive communication and problem-solving. The ideal candidate has at least 3 years of customer service experience, strong communication skills, and a passion for client satisfaction. This full-time role offers healthcare benefits and a dynamic...

A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwideWe are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five countries...

**WHAT YOU’LL LIKE ABOUT US**: - Great company culture! Our diverse backgrounds, commitment, and passion are the things that make us great. - We geek out on new ideas, proposals, anything that will positively impact our clients and of course, you! - We’ve got training sessions in store to help you level up your skill set. - With you on Boldr’s side,...

A leading global B-Corp in South Africa is looking for a Senior Customer Advocate to enhance client satisfaction by resolving their inquiries and issues effectively. The role requires strong communication skills and at least 3 years of customer service experience. Successful candidates will demonstrate analytical thinking and a passion for assisting clients,...

Answer client queries with enthusiasm, empathy, courtesy, humour and an open mind - Provide excellent customer service in a timely manner - Comfortably work with data - Upsell client products and brand through fun, engaging conversations **Requirements**: - Shopify experience a must have - 30- 40 words per minute typing speed, not negotiable - Excellent...