Service Advisor/workshop Manager

7 days ago

Durban, South Africa CARtime SA Full time

Our brand new workshop in Durban Central is looking for a Service Manager, MUST have a valid driver's license.

Applicant who has previously worked for an aftermarket service center such as BOSCH, e-Car, Car Service City, CARtime, Car Care Clinic etc. will be given preference.

**Requirements**:

- Customer service skills
- Communication skills
- Comprehension skills
- Mechanical expertise
- Troubleshooting skills
- Math and writing skills
- Computer skills
- Automotive Service Advisor.
- Bilingual in English and Afrikaans

**Duties**:

- Greeting customers and directing vehicles to an available technician.
- Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
- Answering customer questions about service outcomes and consulting with technicians when necessary.
- Informing customers about potential cost savings and warranty protections.
- Assisting customer with quotations and bookings.
- Overseeing and managing the service center’s scheduling and workflow.
- Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
- Control and monitor productivity workshop technician.
- Ensure that parts arrive on time.
- Ensure that the technician comply with their Check List.
- Ensure that all staff complete their daily Productivity Report.
- Ensure that all work is carried out safely.
- Salary R13 000 a month.

**Salary**: R13,000.00 per month

Ability to commute/relocate:

- George, Western Cape: Reliably commute or planning to relocate before starting work (required)

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