Lead Sase Wan

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- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

Lead the agile solution design, deployment & ongoing optimization & evolution of less complex enterprise wide technology platforms & delivery systems

**Job Description**:
Platform Direction Setting, Solution Design & Performance Management
- Work with the Cross Functional Technology Leaders and CIO’s to understand & assess business and customer requirements (short, medium, long term)
- Leverage business (e.g. strategy, customer insights & CVP, competitor insights) and cross-technology (tech products & services, architecture, tech roadmap) performance data to identify strategic and operational platform opportunities
- Positively contribute to the organisation wide platform & engineering strategy & the achievement of end-end ‘Platforms as a Service’
- Set the supported platform vision and direction for the organisation
- Clearly articulate the supported platform strategy & roadmap
- Cascade the platform vision, direction & strategy across the business & facilitate stakeholder alignment
- Build a leading practice ‘centre of enablement’ partnership with business - trusted to influence the broader technology & product & services strategies - & achieve an integrated set of technology, business & customer objectives
- Collaborate across the tech value chain (CSO, CTO, etc.) to guide the business on the appropriate technical solution (cost to value) & the range of strategic technical choices to be made
- Take full accountability for leading the design, delivery & management of advanced (i.e. simple, innovative, optimised, modernised) platforms and associated infrastructure & architecture (end to end) & their validation
- Lead the identification and selection of fit for purpose internal & external technologies
- Design, implement & manage design thinking practices across platform feature teams to deliver architecturally sound platform technology solutions
- Lead & facilitate the design of the integrated set of platform solution blueprints & coach teams on the strategic direction, vision, platform development, architecture & infrastructure holistically
- Lead the detailed scoping, prioritisation & integration planning for the integrated set of platform solution designs & deployment across multiple stakeholder groups
- Be accountable for leading & developing innovative methods for measuring the customer experience, and translate the data to drive platform improvements
- Define & lead the implementation of quality performance measures & metrics & related data analytics tools and processes to enable business decision making
- Leverage data and insights from business, customer and platform itself to make technical design and implementation decisions
- Lead the resolution of service issues by analyzing and prioritizing data from stakeholders and directing service improvement efforts.
- Take full accountability for the end-to-end platform quality, completeness and resulting user experience for the life of the product or service.
- Design & deliver an optimal platform delivery capability that aligns the necessary people, process, & systems for optimal efficiency & effectiveness
- Assess Platform Capabilities and drive capability development plans for exceptional delivery & evolution of the platform
- Lead the design, implementation & adoption of enhanced process or technology solutions that identify and resolve platform, system, deployment, and environmental issues.
- Identify new and emerging practices for managing platforms and lead the adoption of new practices, across groups or disciplines to improve platform & associated platform analysis capabilities.
- Meaningfully contribute to & ensure solutions align to the design & direction of the Group Technology (e.g. architecture, DevOps) standards, principles, preferences & practices. Short term deployment must align to strategic long term delivery.
- Meaningfully contribute to & ensure solutions align to the design and direction of the Group Infrastructure standards and practices e.g. SLA’s, OLA’s, IAAS, PAAS, SAAS, Containerisation etc.
- Identify, development and lead the implementation of platform standards and best practices, and drive adoption across multiple value-chain wide product & service teams

Accountability: Platform Development & Delivery Management
- Leverage the required expert level (own) skill & knowledge in platform engineering. architecture & Infrastructure, design and manage all development & development practices & outputs across feature teams
- Ensure the most optimal design & deployment of technical solutions in the organization (via pipeline - not manually)
- Lead the quality assurance &