Lead File Transfer Specialist

Empowering Africa’s tomorrow, together one story at a time.
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary

Job Description

What to expect from the role
- Work experience with different systems, software, and hardware.
- Opportunity to work on IT projects.
- Exposure to IT and development.
- Work in collaboration with a team.
- Guided by experts and professionals in the field and learn on the job.

Responsibilities
- Ensure that all systems and infrastructure is monitored and maintained.
- Perform the installation configuration and maintenance of the operating systems, operational software, and system management tools.
- Ensure systems are maintained and are functioning with high quality.
- Ensure that there is a high level of security and regular back up being carried out.
- Assess the systems, identify problem areas, and fix them.
- Collaborate with developers and fellow engineers to ensure that systems are functioning at an efficient capacity.
- Write and maintain scripts to provide readymade solutions and reduce human intervention at any point of time for a task.
- Design operational and information support systems in collaboration with fellow engineers and developers.
- Be available to provide 2nd and 3rd level support.
- Negotiate and coordinate with vendors and IT support personnel to resolve problems.
- Operations and Support

Provide technical services and support for the following areas:

- Network level: WAN and LAN connectivity, routers, firewalls and Security
- Internal systems, cloud and network infrastructure
- Microsoft related technologies: windows server, office 365, SQL, SharePoint, Active Directory
- Virtualization technologies: VMware, Citrix, Microsoft
- Remote monitoring and management of systems alerts and notifications f. Administration of Cloud Tenancy infrastructure
- Identify problems and deliver timely solutions
- Perform daily reviews of system monitoring logs verifying the integrity and availability of all hardware, server resources, systems, and key processes.
- Performing remedial actions as required
- Configure maintain and regularly review a robust backup policy for all CHL data sources
- Effective provisioning, installation/configuration, operation, and maintenance of systems/network hardware software and related infrastructure as required
- Administer and manage Active directory to ensure appropriate secure access to relevant resources for all staff Maintenance
- Plan and maintain production systems change control, as well as facilitate the development, enhancement evaluation, testing and implementation of new software and software releases in consultation with vendors where necessary
- Maintain operational, configuration, or other procedures
- Perform periodic performance reporting to support capacity planning
- Maintain up to date system documentation Customer Support
- Communicate technical information in non-technical language to users with varying expertise and seniority
- Develop, maintain, and implement efficient and up-to-date system management techniques to optimize utilization of resources
- Contribute to the on-going development and enhancement of relevant service standards, procedures, and guideline.

Experience Required:

- Prior 5 years’ experience as a systems engineer.
- Prior work experience with installation and configurations of operating systems and system management tools.
- Excellent knowledge of security software, automation software, scripting, and virtualization.
- Strong time management, organization, and multitasking skills.
- Support (installation and configuration) for IBM Sterling products (SFG / Secure Proxy / Control Centre / authentication services as part of a managed file transfer solution.
- Progress MOVEit Automation and Transfer with Gateway services onboarding/ support and maintenance configurations on Unix/windows/OS400 and ZOS file transfer Protocols which include Connect: Direct, SFTP/AWS S3/UNC share/Azure Blob and SSH key authentication.
- AWS Cloud skill products knowledge and experience in supporting business flows. (GitHub /GOCD /

Education

Bachelor's Degree: Information Technology
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_