Outbound Call Centre Agent

1 week ago

Umhlanga Rocks, South Africa Maluti Consulting Full time

We are passionate about growing people and we currently have opportunities in our lead generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is exceptional growth potential for the right people. If you believe that you are such a person and are up to the challenge then read further.

**Job brief**

We are looking for lead generation contact consultants to generate leads for our clients who are leading financial services brands in the Insurance sector. Therefore your communication skill is essential for the role.

**What Does a Financial services Leads Generator Do?**

A leads generator is a person who speaks to a potential client, generates interest and passes the lead through to one of our clients. This is the marketing of products and not sales. A lead generator provides a valuable service in enhancing and protecting people’s lives.

**Responsibilities**
- Speak to potential clients and generates interest;
- Ensure that the person qualifies for the product offered;
- Updates the system with the call outcome;
- Update information as may be required from time to time;
- Ensure that the quality of the lead meets the company standard;
- Uphold the company policies and procedures;
- Live our core values
- Protect the company, our clients and the brand at all times
- Ensure that client brand values are upheld through all interactions with relevant consumers

**Requirements**:

- Great communication skills;
- Open to learning;
- Excellent time management;
- Performance and target driven;
- Capable of handling pressure;
- Positive attitude;
- Have self - disciplined and self-belief.
- Matric or equivalent
- English Speaking
- **At least one year’s experience as a call center agent**

**Working Hours**:

- **Monday to Friday**: You will be required to work from 08:00am - 18:00pm.
- **Saturdays**: 9am-1pm

Pay: R4 781,00 per month

Work Location: In person

Application Deadline: 2025/03/14

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