Coordinator Marketing

Coordinator Marketing & PR (11720) At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion **MARKETING COORDINATOR JOB DESCRIPTION** **To assist the Marketing and PR team with general marketing and administrative functions. This is a technical and administrative role, which requires an understanding of branding and marketing.** **Team Dynamic**: **Reporting to Marketing & Communications Manager** **Databases**: **Assistance with compiling all outlet databases and uploading to secure SharePoint folder for Global CRM team.** **Reviews/Feedback**: **Assist with all online reviews, queries, and comments.** **Field general marketing and csi enquiries** **Gift voucher system**: **Assistance with the uploading, preparation and tracking of all gift vouchers.** **Manage the online gift voucher system - loading all content and reporting on sales.** **Prepare all complimentary vouchers (prizes, auction items, gifts etc)** **Track all vouchers and complimentary vouchers.** **Track all complimentary giveaways throughout the resort (including csi initiatives logged with us)** **Press**: **File and save all coverage for OOCT and all its outlets.** **Compile all press clippings for global office monthly.** **Share marketing wins of the month with HR and resort - Top coverage, ads, posts, and "wins".** **Profiling, uploading and input to Sales Force** **Assistance with booking itineraries for media guests** **Assistance with monthly coverage, press clippings and highlights report and sharing this with all HODs.** **Content**: **Intranet Updates: Content (Virtuoso, Signature, Traveller made, Leonardo, Wetu, FHR, Amex, Skylark, Atta etc)** **Assist with content uploading for Box and Bams** **Updating of all price lists and menus across all platforms e.g. Dine plan etc.** **Update all content on all external websites on which we appear - listings or other.** **Update all online channels and listings, with the assistance of the team.** **Assist with images and copy for 3rd party websites, including Dine plan.** **Assist with image and copy checking.** **Update Google Content, with assistance from team** **Update the Kerzner intranet.** **Complete all RFPs.** **Admin, Procurement and Reporting** **Quotes, vendor apps, invoicing, POs, payments, and other procurement/accounts functions** **Load offer sheets and other forms for global office** **Complete comp requests, and other forms/documents for internal processes** **Ensure all media accommodation bookings are correctly processed.** **Assist in itinerary creation, coordination and sharing for press trips.** **Ensure all marketing initiatives and collateral are distributed to all relevant colleagues timeously.** **Sourcing of various gifting and décor options** **Maintain stock levels of all collateral and gifting - within marketings control.** **Coordination of all Festive Décor - Xmas and NY** **Assist with the organising of events and hosting as required.** **Admin**: **Assist in itinerary creation, coordination and sharing for press trips.** **Load offer sheets and other forms for global office** **Complete comp requests, and other forms/documents for internal processes** **Assist in the scheduling of all marketing calendars: advertising, listings, editorial etc.** **Assist in budget management.** **Assist with procurement and Iscala** **Assist with all quotes, vendor apps, invoicing, POs, payments, and other procurement/accounts functions.** **Keep track of all listings and memberships and manage these.** **Assistance in the maintenance of all online channels and listings** **Update all content on all external websites on which we appear - listings or other.** **Update all online channels and listings, with the assistance of the team.** **Acquire databases from each outlet, clean, update, save and send to global - monthly.** **Marketing and Marke