Process Owner

3 days ago

Johannesburg, South Africa Dimension Data Full time

We are currently looking for a **_Process Owner _**to support the business in achieving its strategic objectives.

Implement and drive the ITIL 4 Practices as a practice within Dimension Data MEA. Drive success through governance and usage of data, and data components, to understand the state of the process and drive data-informed improvements. Implement, manage and monitor an effective services governance framework practice that is consistent with general requirements and industry best practices/standards. Assist the DD team to operational service excellence by means of effective implementation and execution, using data as a means for implementation and continual improvement. Work along with the SMO Data and CMS teams to ensure customer service delivery can be maintained.

**What we expect you to do**:

- Ensure the ITIL 4 practices are implemented as per strategic intent
- Work along with the Process Management team to ensure process implementation and management
- Work with the business to create and implement the Practices and any associated procedures
- Drive the training of the Practice across the organisation
- Be well-versed in digital transformation and data analysis
- Draw and analyse data to reach relevant conclusions
- Take advantage of the data available to make continual improvements with the business
- Work closely with the Data and Configuration Management teams to address areas of process weakness with the business
- Work with the business, using data, to improve areas of process adherence weakness.
- Proactive
- Intermediate presentation skills
- ITIL® V3 Expert or V4 Certified
- Proficient in MS Word, Excel and PowerPoint
- Analytical approach to understanding services and thereby ensuring continuity
- Understand data and how to use data to create a story
- 3 - 5 years’ experience in Service management
- Self-motivated
- Work under pressure
- Effective communication skills to Management and key stakeholders
- Interact with others to influence and get things done
- Time management and workload prioritisation

  • Product Owner

    1 week ago

    Johannesburg, South Africa Impronics Technologies Full time

    Required Experience: - Strategizing and presenting ideas to stakeholders. - Defining product features according to customer needs. - Leading the development process. - Acting as the main point of contact between teams and stakeholders. - Managing and prioritizing product backlog items. - Assisting the scrum/product development team to meet the objectives of...

  • Emea Coe Core Finance Process Owner

    1 day ago

    Johannesburg, South Africa GroupM Full time

    **Background on the Transformation Centre of Excellence** Core finance includes the following end to end (E2E) areas: order to cash, procure to pay, record to report, treasury, taxation, payroll, timesheets and expenses. **Roles and Responsibilities** - Reports to the EMEA Process Lead - EMEA process owner of the core finance processes across GroupM and...

  • Lead Product Owner

    1 day ago

    Johannesburg, South Africa CloudSmiths Full time

    As a Lead Product Owner, you will be responsible for both product success and people leadership. You will define the vision and strategy for a significant product area while leading and mentoring a talented team of Product Owners. This role requires a perfect blend of strategic thinking, deep product ownership expertise, and exceptional agile leadership to...

  • Technical Product Owner

    7 days ago

    Johannesburg, South Africa Risingsun Softsol Full time

    Risingsun is Hiring Technical Product Owner Location: Johannesburg Contract Duration: 12 months Exp: 6+ years CIB Transactional Banking Experience 6+ years financial industry experience 6+ Years Product Owner experience Must-have Skills (Mandatory Skills): - Bachelor's degree in Computer Science, Information Technology, Business, or a related field...

  • Product Owner

    1 week ago

    Johannesburg, South Africa Nedbank Full time

    **Job Requisition** 117034 - Product Owner x 2 **Job Location** Sandton Career Stream Product Leadership Pipeline Manage Managers **Job Purpose** To create internal and external product vision and lead product management from scratch. Develop positioning strategy while working with stakeholders and teams throughout the process Is responsible for...

  • Logistics Planning Analyst

    2 weeks ago

    Johannesburg, South Africa RTT Full time

    **The Role** Job Summary** The Planning Analyst for the Owner Driver Network is responsible for managing the day-to-day operations and planning of the company’s owner-driver fleet. This role focuses on estimating daily volumes, coordinating vehicle requirements, and managing associated costs to ensure operational efficiency. The Planning Analyst will...

  • Product Owner

    3 days ago

    Johannesburg, South Africa Basalt Technologies (Pty) Ltd Full time

    **Who We Are**: Basalt is an award-winning software development company with over 20 years of combined experience in the Financial Services, Health, and Telecommunications industries. We offer the most comprehensive suite of custom software development services, ranging from rapid MVP development to custom re-engineering, testing, and UX design. We convert...

  • Product Owner Iii

    2 weeks ago

    Johannesburg, South Africa Nedbank Full time

    **Product Owner III** **Requisition**: 141543 **Title**: Product Owner **Closing Date**: 04 September 2025 **Specialist Recruiter**: William Mtsweni - Job Family - Product, Process and Product - Career Stream - Product - Leadership Pipeline - MO **Job Purpose** - The Product Owner in the Product Development Delivery and Enablement area acts as a...

  • Product Owner III

    3 weeks ago

    Johannesburg, South Africa Nedbank Private Wealth Full time

    Product Owner III Requisition #: Title: Product Owner Closing Date: 04 September 2025 Specialist Recruiter: William Mtsweni Job Family: Product Process and Product Career Stream: Product Leadership Pipeline: MO Job Purpose The Product Owner in the Product Development Delivery and Enablement area acts as a visionary and strategic leader responsible for...

  • Technical Product Owner

    4 weeks ago

    Johannesburg, South Africa Nedbank Full time

    Nedbank Johannesburg, Gauteng, South Africa Join the Nedbank Technical Product Owner role Join to apply for the Technical Product Owner role at Nedbank Nedbank Johannesburg, Gauteng, South Africa Get AI-powered advice on this job and more exclusive features. Job Purpose To manage (end to end) the strategy; planning; organising; negotiating; staffing...