Digital Marketing and Sales Operations Rep

**Career Area**:Marketing / Sales / Product Support
**Program Details**:
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes, and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs. Join us

This is a position designed to build the employees skill sets within a specific industry and to help prepare you for future field rep as a **Digital **Marketing and Sales Operations Rep **.

Once in the digital Marketing & Sales Operations Rep position, the incumbent will hone skills as a sales liaison among dealers, customers and other Caterpillar personnel. Also becomes increasingly familiar with the company’s processes, systems and methodologies.

**The digital Marketing & Sales Operations Rep job duties include**:

- Advising dealers on marketing, sales and customer-related strategies, systems and processes
- Counseling dealers in developing increased human performance capability such as identifying performance gap solutions
- Counsel dealers on strategy development and governance processes
- Aligning strategies of the dealer, Industries and Caterpillar Distribution Services Divisions
- Advising on existing and potential customer experience issues and improvement measures such as recommending ways to enhance market coverage and customer experience through training, technology enabled and bundled solutions, etc.
- Consulting with dealers on marketing and sales strategy planning including developing strategies and plans to improve dealer effectiveness and identifying potential opportunities for increasing sales
- Consulting with dealers on process improvement methods and assisting with process evaluation
- Providing leadership to prioritization process with the dealerships and the different Caterpillar segments
- Assisting dealers in business planning and on effectiveness of meeting expected business results
- Overseeing and promoting programs that increase sales while achieving targeted price realization and profit margins

**Required Qualifications**:

- Requires a marketing or engineering degree or the equivalent
- 3 years of working experience or at least one year with Caterpillar
- Project management and operational process improvement experience
- Influencing and communication skills
- Strong interpersonal and collaboration skills
- Must be willing to travel extensively (25%-50% depending on the role)
- Fluent in English
- Industry experience
- Digital Marketing experience
- Product B2B Distribution Model and Services Development
- Good priority management
- Self-starter and strong accountability
- Experience working in an international and matrix organization structure
- Fluent in English & French

**Additional Information**:
Caterpillar is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

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NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.

LI

Caterpillar is an Equal Opportunity Employer (EEO).

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