Account Manager

2 weeks ago

Johannesburg, South Africa GP Strategies Corporation Full time

We’re looking for an Account Manager to develop long-term relationships with a portfolio of clients and ensure GP successfully and profitably delivers its contractual obligations and customer satisfaction.

This role can be undertaken on a Hybrid basis, with travel to the client and GP Strategies sites.

**What we do**

**Client Account Management**
- Manage Client Accounts/ Programmes
- Ensure timeous delivery of agreed KPIs
- Control budget, revenue, cost, and profitability
- Implement and maintain account governance, in line with GP Strategies guidelines
- Responsible for building the client relationship
- Familiarise oneself with the client’s strategic business objectives
- Develop a business strategy in collaboration with the client to achieve business objectives
- Implement measurable deliverables
- Maintain feedback and reporting on progress against agreed objectives
- Provide insights and suggestions for improvement and value add
- Ensure open and transparent communication throughout the engagement
- Professionally represent GP Strategies Corporation through engagement at all business stakeholder levels
- Interpret and respond to ad-hoc project briefs
- Prepare and cost responses to project requests
- Obtain approval through GP Strategies Approval Processes
- Present response to client
- Implement and execute on plan (within quality, cost, and time parameters, using internal and external resources) Manage monthly reporting to include P&L
- Prepare business review documents for monthly reviews

**Overview of**:

- Account Health
- Business Relationship Status
- Employee Engagement
- Possible short-term and long-term opportunities
- Account Support Required
- Provide input to forecast on a regular basis

Consultancy Services to clients
- Consult on Solutions and innovations for service delivery
- Keeping abreast of industry trends and engaging new ideas with the client
- Understanding GP Strategies Global Business Solutions to align with possible client business imperatives
- Business Development within the Account
- Develop a regional Business Development Strategy for the client
- Identify and develop strategic relationships with key stakeholders within the OEM in order to create broader awareness of GP Strategies capabilities
- Meet personal quota targets for new business within the client space within the region
- Provide monthly updates on new opportunities and targets.
- Lead response to tenders, in consultation with the GP Strategies Corporation Country Manager as applicable and contribute proactively to team and overall business targets.
- Provide input to and maintain client data with a specific focus on South African clients and prospects.

**Knowledge, Skills & Experience Required**
- Related qualification (General BA Degree)
- Managed Learning Services and Consultancy related experience would be beneficial
- At least 5 years’ experience in a senior client services role, with a deep understanding of training, assessment, and coaching methodologies
- Automotive experience is a prerequisite
- Credible with an ability to provide sound learning consultancy advice to clients.
- Strong project management skills with an eye for detail and quality
- Excellent interpersonal and relationship building skills
- Excellent written and verbal communication skills
- Energetic and innovative with a genuine enthusiasm for people development.
- Knowledge of Learning and Development Value Chain
- Fluent English - spoken and written
- Ability to build excellent rapport and strong working relationships
- Excellent communication and organisational skills
- Client-focused with high degree of attention to detail
- Adaptable and flexible
- Ability to work independently in a market with little supervision and using resources available
- A self-motivator who sustains focus on results and assumes accountability for the effective conclusion of projects/tasks
- Experience in writing/leading response to successful tenders
- Broad and diverse network for knowledge, contacts, resourcing projects
- Professional presentation skills.

L1-LC1

  • Farm Office Manager

    3 weeks ago

    Johannesburg, South Africa Farm Manager Sa Full time

    A leading agricultural firm in Johannesburg is seeking an experienced professional with a Comm Accounting qualification. The role demands strong accounting and bookkeeping skills, proficiency in Sage, Quickbooks, and MS Office. Ideal candidates will have at least 3 years of experience and be willing to travel when needed. Strong people management and...

  • Management Accountant

    3 weeks ago

    Johannesburg, South Africa Dananda Talent Full time

    We are looking for Management Accountant who will be responsible for managing and maintaining the business's current accounts, ensuring the accuracy of financial data, monitoring financial performance, and supporting management with insightful analysis and reporting. This role is critical to ensuring sound financial governance and efficient management of...

  • Account Manager

    1 week ago

    Johannesburg, South Africa Vox Telecommunications Full time

    SUMMARY Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers also answer client queries and identify new business opportunities among existing customers. POSITION INFO Operating as the lead point of contact for any and...

  • Account Manager

    5 days ago

    Johannesburg, South Africa Optimal Growth Technologies Full time

    JOB DESCRIPTION: ACCOUNT MANAGER We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Managers role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. DUTIES AND RESPONSIBILITIES - Serve as the lead point of...

  • Account Manager

    2 weeks ago

    Johannesburg, South Africa Vox Telecommunications Full time

    Job Description Operating as the lead point of contact for any and all matters specific to your accounts Building and maintaining strong, long-lasting customer relationships Overseeing customer account management, including negotiating contracts and agreements to maximize profit Serve as the lead point of contact for all customer account management matters...

  • Management Accountant

    4 weeks ago

    Johannesburg, South Africa Dananda Talent Full time

    Key Responsibilities:Financial Management & Reporting Oversee and maintain current accounts, ensuring all transactions are accurate, timely, and compliant with internal controls. Prepare monthly management accounts, variance analyses, and financial performance reports. Reconcile all current accounts and investigate discrepancies promptly. Support month-end...

  • Account Manager

    2 weeks ago

    Johannesburg, South Africa Vox Telecommunications Full time

    Job Description Operating as the lead point of contact for any and all matters specific to your accountsBuilding and maintaining strong, long-lasting customer relationshipsOverseeing customer account management, including negotiating contracts and agreements to maximize profitServe as the lead point of contact for all customer account management mattersBuild...

  • Account Manager

    2 weeks ago

    Johannesburg, South Africa KPMG-SouthAfrica Full time

    Description of the role and purpose of the job : The Account Manager (AM) is a key enabler of the account strategic planning, relationship management and innovation in go-to-market approaches. The AM is responsible for facilitating the execution of account growth strategies and serving as a central point of contact to facilitate team connectivity, focusing...

  • Management Accountant

    4 weeks ago

    Johannesburg, South Africa Dananda Talent Full time

    Key Responsibilities:Financial Management & ReportingOversee and maintain current accounts, ensuring all transactions are accurate, timely, and compliant with internal controls.Prepare monthly management accounts, variance analyses, and financial performance reports.Reconcile all current accounts and investigate discrepancies promptly.Support month-end and...

  • Account Manager

    2 weeks ago

    Johannesburg, South Africa iOCO Pty Ltd Full time

    The Account Manager will be responsible for expanding Impression’s footprint within existing customer accounts by identifying growth opportunities, upselling new features and services, and driving increased billing. This role is central to building long-term customer relationships, ensuring satisfaction, and unlocking revenue potential from our existing...