Sales Executive: Motorcyles/ Bikes

An opportunity exists at **HONDA WEST RAND** for a **MOTORCYCLE/ BIKE SALES EXECUTIVE**. The purpose of the role is to optimise sales opportunities with maximum profitability and customer satisfaction, whilst ensuring sales objectives and targets are met. We are looking for someone who is a skilled, results-driven sales person and who can relate to the promise of freedom, excitement, adventure and independence that motorcycle customers often seek. A basic salary and commission structure is being offered for this role, and it can be a lucrative career for a driven sales person with a track record of successful target achievement in the motor retail and bike industry.

**Position Overview**:
The purpose of the role is to optimise sales opportunities with maximum profitability and customer satisfaction, whilst ensuring sales objectives and targets are met.

**Specific Role Responsibilities**:
**Key Tasks**:

- Welcome walk-in customers and assist buyers.
- Provide great customer service, offering guidance and information on what motorcycle will best fit the customer’s needs, selling motorcycle features and benefits.
- Coordinate test drives for potential buyers.
- Develop the business to reach set sales targets for the month.
- Prospect for new customers; build and maintain strong relationships with existing customers.
- Drive specific strategies to retain and grow existing customer base.
- Handle customer questions and overcome objections.
- Professionally handle the motorcycle handover to the customer.
- Manage customer expectations to ensure effective service delivery.
- Marketing and promotions.
- Attend regular sales meetings.
- Learning about and mastering the technology of new products and accessories.
- Attend all relevant OEM training courses, and any other developmental training opportunities allocated.

**Qualifications and Experience**:
**Experience Required**:

- A minimum of 2 years of sales experience in the motorcycle sales dealership environment. Honda-Wing motorcycle sales experience is highly desired.
- A proven sales track record of meeting monthly targets and experience in developing a client base.

**Qualifications Required**:

- Senior Certificate (Grade 12)

**Other Requirements**:

- Valid, unendorsed motorcycle drivers license.
- A vehicle drivers license is also an advantage.
- Computer literate
- Understanding of the compliance governing the motorcycle retail industry would be an advantage.
- Knowledge of dealership policies and procedures.
- Knowledge of competitive motorcycle industry.

**Skills and Personal Attributes**:
**Essential competencies (essential for meeting nearly all job objectives)**:

- Communication skills in English (read, write & speak)
- Interpersonal ability; working with people, relating to others and networking.
- Highly developed selling skills.
- Persuading and Influencing
- Negotiation skills
- Delivering results and meeting customer expectations.
- A strong customer service orientation.
- Commercial thinking; keeping up to date with competitor information and market trends; identifies opportunities, and demonstrates financial awareness (i.e. profit, loss, value, costs) related to the role.
- Planning and organising; monitoring own performance against expectations/ targets/ deadlines.
- Digital Dexterity - the ability to understand, adopt and leverage current and emerging digital platforms and technologies to achieve results, and enhance the digitally savvy customer’s expectations and buying experience.
- Learning Agility - an ability to learn, adapt, unlearn, and relearn to keep up with constantly changing conditions.
- Coping with pressure and setbacks; able to work productively in a pressurised environment.
- Initiative and problem-solving abilities.

**Personal Attributes**:

- Highly self-motivated and able to maintain a positive outlook.
- Someone who is excited abut the brand and the product range.
- Someone who can relate to the promise of freedom, excitement, adventure and independence that motorcycle customers often seek.
- Results driven and orientated
- Ethical
- A curious, quick learner: o Need to acquire thorough knowledge of the motorcycles they are selling - not just technical specs; but also, information about the manufacturer’s warranty, dealership services, taxes, fees etc.
- Eager to participate in ongoing training opportunities made available by the organisation and OEM for development purposes and/or to stay abreast of product or system changes.
- Calm; able to keep emotions under control.
- An adapter; someone who can adapt their interpersonal style to suit different people or situations.
- A team player
- Reliable