Customer Service Representative

2 weeks ago


Johannesburg, South Africa Fempower Personnel Full time

Our client has an EE opportunity available for a Customer Service Representative based in Bryanston.

**Requirements**:

- Diploma in Administration.
- 8 to 10 years in customer management.
- Previous end-to-end management of exports.

**Responsibilities**:

- Responsible for order receipt, handling or follow-up for an assigned specific customer portfolio.
- Work with Demand Planning functions to ensure inventory strategies are implemented.
- Provide sales support.
- Responsible for managing the client service functions according to the agreed standards.
- Handle road and sea freight aspects of all exports.
- Ensure that all customer queries are dealt with in an efficient manner and provide a high level of service.
- Conduct Ad Hoc supervisory responsibilities.



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