Service Coordinator for Fire Detection Company

2 weeks ago

Cape Town, South Africa Independent HR Consultant Full time

Service Coordinator

Main Duties:

- Compile quotes for servicing and remedial(repair) works.
- Send reminders to clients for services that are due as per service matrix.
- Schedule the service techs and inform clients accordingly.
- Receive job cards and process for invoicing.
- Draw stock from stores for remedial works or place request for purchase order.
- Schedule the remedial works and inform client accordingly.
- Receive Job cards from service techs and process.
- Close the jobs and compile Job Pack for invoice notification.
- Stock control for services and remedial works.

General Duties:

- Answering telephone.
- Receive stock and documents from couriers/suppliers.
- Assistance to other staff members when required.

Applicant must have:

- Excellent attention to detail and recall memory.
- Solid experience in Word, Excel and Outlook.
- Good telephone manner and etiquette.
- A good sense of humour and the ability to deal with all kinds of personalities.
- Own transport to and from the office.
- The ability to grow fond of the industry and be able to form a passion for it - To Safe Lives.

Applicant must be:

- Client centric.
- Able to cope in a demanding and busy office environment that can be stressful at times.
- Able to learn the products and respective suppliers.
- Honest, trustworthy, reliable, goal driven and a good work ethic.
- Well spoken, no dialect or slang.
- Fully Bilingual - read, write, speak in English and Afrikaans.
- Able to be trained on our quote/scheduling/invoice notification program.
- Presentable, articulate, friendly and be able to share an office with colleagues.
- Able to work as part of the team, but also self-motivated and disciplined.
- A non-smoker.

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