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Reports Officer

2 weeks ago

Cape Town, South Africa SGS Full time

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

**Job Description**:
Data processing and administrative duties to ensure the accurate, efficient and timely completion of sample information and result inputs.

Responsible for prompt and accurate data capturing and processing of all required sample information on coversheets, SLIM and the financial system (including Doc-IT sales orders).

Attend to all aspects of operational matters related to updating work in progress and new instructions received from clients / operations manager / financial administrator

Ensure pricing is correct according to price codes selected (invoice preview)

Informing all concerned parties of any changes or specifics influencing financial or operational activities.

Assist in compiling of spreadsheet of results, updating daily and reporting to direct supervisor (coversheets).

Assist senior management with operational requirements (urgent requests, customer information)

Report any complaints / complimentEnsure adherence to Standard Operating Procedures

Ensure adherence to company Code of Ethics

Ensure adherence to Quality Management System (i.e.: document control, system procedures, written instructions, maintenance, sample information, reports and registers, etc)

Committed to continuous improvementAdhere to all quality and safety requirements of the SGS Management System

Perform any other reasonable tasks as assigned by direct line manager or HOD Admin

**Qualifications**:
**Education**

Office administration course non-negotiable but National diploma
- Office administration preferred.

Languages: Proficiency in English and Afrikaans (Read, Speak, write)

**Experience**

2-3 years administration experience

**Required Skills**:
Attention to detail

Proficient in computer Literacy in Word and Excel.

Above average typing skills

To operate with mínimal supervision

Good interpersonal skills towards colleagues, clients & suppliers

Ability to work in a high throughput environment

Additional Information
- Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation. The employee has the responsibility to protect the environment as well.
- Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
- Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
- Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.