Sales Administrator

5 days ago

Randburg, South Africa INTERCONNECT SYSTEMS Full time

**SUMMARY OF POSITION**

The role of a sales administrator is to deal with incoming customer enquiries and assisting the sales force with daily sales administration activities.


**ROLES AND RESPONSIBILITIES**
- **Operations**
- Performs activities associated with sales register and customer job register
- Typing quotes and tenders as required
- Attend to visitors and deal with inquiries on the phone and face to face
- Answer telephone, screen and direct calls
- Take and relay messages
- Provide information to callers
- Greet persons entering organization professionally
- Direct clients to correct destination and arrange refreshments
- Deal with queries from the public and customers
- Ensures knowledge of staff movements in and out of organization
- General administrative and clerical support
- Prepare letters and documents
- Receive and sort mail and deliveries
- Schedule appointments
- Maintain appointment diary either manually or electronically
- Organize meetings maintain boardroom scheduling
- Tidy and maintain the reception area
- Order Stationary
- Must conductthemselves in the appropriate manner with the due respect to the client and clients property
- Professional personal presentation
- Customer service orientation
- Information management
- **Health, Safety, Quality and Environmental Responsibilities**
- Report any deviations that could lead to an accident
- Participate in Safety Training to improve safety standards
- Report incidents and accidents before the end of a shift
- Adhere to the Company's Health and Safety policy and procedure
- Look after your own safety and that of other employees
- Ensure that the SHEQ Management System requirements are met towards customer, internal, ISO, regulatory / legal

requirements.
- Manage and perform all internal processes, especially those that affect the quality of the Organization's products.
- Work with Customers, Colleagues and Contractors towards continual improvement of the Management system and report the need for improvement to Management.
- Keep up standards and regulations with respect to Products and Services
- **Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior**

**JOB REQUIREMENTS**
- Minimum of Grade 12 or equivalent
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices
- Skill in meeting and dealing with the public and customer
- Verbaland written communication skills

**BEHAVIOURAL REQUIREMENTS**
- Positive Attitude
- Dependability
- Good Listening Skills
- Honest and Trustworthy
- Be Respectful
- Initiative
- Reliability
- Stress tolerance
- Organizing and planning
- Attention to detail
- Demonstrate sound work ethics
- Deal with the public in a positive, courteous and respectful manner

**Experience**:

- of administrative and clerical procedures: 2 years (required)

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