Sales and Reservations

1 day ago

Milnerton, South Africa The Reservation Office Full time

We ensure that all information communicated to the guest or with the establishment for guests' stay is accurate and detailed.

Our manner is friendly and courteous, our written communication is professional but light.

We don’t just sell a room or a tent - we sell the experience of the stay.

We also assist our client’s marketing teams, we maintain online rates and distribution of rates to the trade.

We pride ourselves in championing the PMS systems we work on, optimally utilizing the system in an effort to ensure that the onsite staff can easily continue their job function and assist a client when in-house.

We build relationships with our clients, our guests, trade partners and other service providers.

We actively and constantly communicate with all our clients in an effort to convert all leads and with this increase revenue.

Although our reservations consultants are dedicated to specific clients, we are able to manage the reservations of all our clients, offering the opportunity of knowing not only different establishments but also their individual processes and their PMS systems.

We work closely with the onsite staff in an effort to ensure our guests have a hassle-free stay.

We are looking for a new member of the team with 3 or 4 years of experience in Hotel Reservations or Tour Operating.

We do expect all to work independently whilst still supporting team members during busy times or absences.

As a small close-knit team, we support each other.

**Job Type**: Permanent

Ability to commute/relocate:

- Milnerton, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hospitality / Tourism: 3 years (required)

**Language**:

- English (required)

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