Underwriting Assistant

2 weeks ago

Johannesburg, South Africa Santam Full time

What will you do?
This career Opportunity is available at SHA Risk Specialists a division of Santam for an Underwriting Assistant, who will be based at Illovo, Johannesburg. What will make you successful in this role?

Underwriting Assistance
- Draw monthly renewal list.
- Check claims experience.
- Send out renewal invitations / reminders.
- Follow up on invitations / renewals and secondary follow ups on new business.
- Assist with the administrative underwriting duties.
- Attend to all system processing related functions within the underwriting area.

Policy Administration
- Data capturing of policy schedules and all related documentation e.g., endorsements and facultative slips.
- All administration related to policies including raising invoices etc.

Client Liaison (Internal and External)
- Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
- Provision of telephonic backup and answering services to the division.
- Handle credit control queries and errors
- Continuously monitor quality and accuracy of the documents and KIT records produced by the system
- Prepare for and attend meetings if and when required.

General Administration
- Handling accounts queries.
- Drawing of standard reports if and when required.
- Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
- Liaison with Santam finance department and brokers to resolve credit control issues and accounts issues.
- Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
- Attend to the typing of general correspondence if and when necessary, such as endorsements and cover letters.
- The underwriting assistant in this role also has the opportunity to learn the backend of the Pocket Underwriter to continuously improve the user experience of each broker.

Qualifications and Experience
- Matric
- Insurance related qualification or current studies a preference
- Insurance related experience a preference (1-2 years) Knowledge and Skills
- Basic Administrative Underwriting Knowledge
- Numeracy
- Tolerance for handling high pressure work environment
- Computer Literacy
- Good Typing Skills
- Negotiation and conflict resolution skills
- Analysis and Judgement
- Attention to Detail
- Client Orientation
- Communication Skills
- Follow Up
- Initiative
- Interpersonal Skills
- Organisational Awareness
- Planning and Organising
- Teamwork About the company:
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

  • Underwriting Assistant

    4 days ago

    Johannesburg, South Africa Santam Full time

    What will you do? Santam has a career opportunity for an Underwriting Assistant who will be Johannesburg based in the SHA-Digital Distribution department. What will you do ? Underwriting Assistance Generate monthly renewal lists for SME Digital Business Ensure the renewal reports are updated timeously. Proactively ensure that the renewal process is...

  • Underwriting Assistant: Pi

    2 weeks ago

    Johannesburg, South Africa Santam Full time

    What will you do? SHA a division of Santam has two available vacancies in the Underwriting Department for Underwriting Assistants: PI, the role are based in Johannesburg: Illovo. What will you do? Underwriting Assistance - Draw monthly renewal list. - Check claims experience. - Send out renewal invitations / reminders. - Follow up on invitations / renewals...

  • Underwriting Assistant: Liability

    2 weeks ago

    Johannesburg, South Africa Santam Full time

    What will you do? SHA a division of Santam has two available vacancies in the Underwriting Department for Underwriting Assistant: Liability, the role are based in Johannesburg: Illovo. What will you do? Underwriting Assistance - Draw monthly renewal list. - Check claims experience. - Send out renewal invitations / reminders. - Follow up on invitations /...

  • Underwriter

    2 weeks ago

    Johannesburg, South Africa Bryte Insurance Full time

    Our opportunity The role holder will be responsible to analyse and underwrite new and existing policies effectively within delegated authority limits to achieve agreed levels of underwriting performance by providing technical underwriting support and assistance. To provide high quality service and solutions to brokers and customers to ensure business...

  • Underwriter

    1 week ago

    Johannesburg, South Africa Lexdan Select Full time

    Lexdan Select is assisting an Engineering Insurance agency with their search for an Underwriter, based in Johannesburg, Gauteng. Functions: - Analysis and understanding of technical documentation received and insurance terms and conditions - Assessing the characteristics of the risk, in order to determine its consistency with the company's underwriting...

  • Underwriting Manager

    4 days ago

    Johannesburg, South Africa Unique Personnel Full time

    **Job Number** 66523 **Job Type** Permanent **Job Title** Underwriting Manager **Computer Skills** MS Office,RE 5 **Industry** Insurance - Brokering **City** Johannesburg (Incl. Northern Suburbs) **Province** Gauteng **Role of Job Description**: This role will be responsible for the leading and control of operational teams and underwriting...

  • Commercial & HCV Underwriter

    2 weeks ago

    Johannesburg, South Africa Telesure Investment Holdings (Pty) Ltd. Full time

    Commercial & HCV Underwriter page is loaded## Commercial & HCV Underwriterlocations: Gauteng, Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 24, 2025 (5 days left to apply)job requisition id: JR ## **Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being...

  • Commercial & HCV Underwriter

    2 weeks ago

    Johannesburg, South Africa Telesure Investment Holdings (TIH) Full time

    Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Assist in the design and implementation of a technical underwriting framework for TIH Business Insurance (BI) that fosters superior risk selection, streamlined processing, loss ratio management and...

  • Underwriting -specialist Motor

    2 weeks ago

    Johannesburg, South Africa Bryte Insurance Full time

    Your role As an underwriter, your primary responsibility will be to effectively analyse and underwrite both new and existing policies within delegated authority limits. Your goal will be to achieve agreed levels of underwriting performance while ensuring high-quality service and solutions for brokers and customers. Key Tasks & Accountabilities - Provide...

  • Underwriter: Pi

    2 weeks ago

    Johannesburg, South Africa Santam Full time

    What will make you successful in this role? This career opportunity is available at SHA Risk Specialists a division of Santam for the Underwriter: PI, who will be based in Johannesburg: Illovo. Underwriting - Underwrite and manage a portfolio of existing and new business, which may be complex in nature, including all tasks associated therewith but not...