Underwriting Manager

**Job Number**

66523

**Job Type**

Permanent

**Job Title**

Underwriting Manager

**Computer Skills**

MS Office,RE 5

**Industry**

Insurance - Brokering

**City**

Johannesburg (Incl. Northern Suburbs)

**Province**

Gauteng

**Role of Job Description**:
This role will be responsible for the leading and control of operational teams and underwriting portfolio as provided. Responsibilities include the performance management of team members to achieve both individual and team goals. Based on the individual skill set of team members, the Team Leader will mentor, coach as needed to oversee account executives and portfolio management to achieve the profitable growth and client satisfaction required by the company and additional responsibilities that assist the Underwriting Leadership in the overall execution of the strategy for the segment

Underwriting duties includes **but not limited to**:

- Build and maintain constructive and effective relationships with clients/Account Executives by meeting and exceeding expectations
- Respond and resolve client inquiries/issues within the established underwriting procedure manual
- Inform and educate clients about coverage, exclusions and exposures; document electronic files accordingly
- Assist clients/Accounts Executives by helping to devise means to mitigate risks e.g. additional security measures
- Follow up on survey requirements as per underwriting procedure manual
- Respond to clients’ needs by producing cover confirmations, policies and other related items accurately and on time according to procedures
- Monitor and review Client/Account Executive satisfaction
- To provide both clerical and administrative support to the accounts executives as per underwriting procedures - either as part of a team or individually.
- Responsible for certain projects as identified by a Supervisor / Manager.
- Account Executive must be copied into all correspondence and continually updating the Account Executive.
- Utilise the Flexi diary function for follow ups for outstanding documentation/reminders.
- Underwriting duties (Renewals, Endorsements, Unpaid premiums, New Business, etc.) should be accurately as per the underwriting procedure manual provided so that anyone checking on a file (may it be a Auditor/Supervisor/Manager/Insurer) that the trail can be picked up and it can be seen that the correct underwriting processes has been followed timeously.
- Comparative quotations - attempting to obtain better and cheaper comparative quotations for the client, on request of the accounts executive as per the procedures provided
- Obtaining all of the relevant documentation. E.g. FICA documents, jewellery valuation certificates, tracking certificates, etc.
- Updating Flexi documents, Flexi notes and Diary entries on a daily basis.
- To be able to use the full function of Flexi and draw Premium Confirmation/Statements/Debit Notes
- Always treat clients/fellow colleagues/Management/Account Executives with absolute dignity and respect.
- Ask your Supervisor / Manager questions if you are unsure about any work-related issue.
- Report any suspicious activities to your Supervisor / Manager.
- All other reasonable duties that might be assigned from time to time by supervisor/manager.

**Inherent Requirements**
- RE 5
- Short - term qualifications
- Prior underwriting experience a plus
- **Skills & Knowledge Required**
- Can perform under high pressure.
- Ability to work in an environment of constant change.
- Experience in working flexible environment.
- Should have a go getter
- Experience is making quotes, negotiation & deal closing

**What Qualification**

RE 5

**Minimum Qualification**

Certificate

**Status**

Available