Learning and Development Manager

**Business Unit**:Sales & Distribution

**Function**:Learning (Development & Training)

**Date**:19 May 2025

**Discovery Institute of Training**

**Learning and Development Manager**

**Sandton - Hybrid**
- Key purpose- Key outputs**Leadership and core skills learning strategy**
- Develop and implement a comprehensive learning strategy for leadership and core (soft) skills development that aligns with Discovery’s business objectives and talent priorities.

**Learning programme design and oversight**
- Oversee the end-to-end design, development, and delivery of high-quality learning solutions, classroom, virtual, and digital tailored to various roles and levels.

**Team leadership and capability building**
- Lead, coach, and inspire a team of Learning and Development Specialists to drive innovation, excellence, and continuous improvement in learning design and facilitation.

**Stakeholder engagement and collaboration**
- Build strong relationships with internal stakeholders and business leaders to identify learning needs, gather feedback, and ensure solutions deliver measurable value.

**Programme evaluation and impact measurement**
- Establish metrics and mechanisms to evaluate the effectiveness and impact of learning programmes on individual and organisational performance, aligned to the 6Ds methodology.
- sure learning is transferred to the workplace, business outcomes are achieved, and value is created and demonstrated.

**Learning innovation and digital integration**
- Champion the use of new technologies, tools, and methodologies (e.g., microlearning, gamification, blended learning) to create engaging and scalable learning experiences.
- Leverage AI and other emerging technologies to drive efficiency, enhance content creation, and streamline learning development and delivery processes across formats.

**Governance and quality assurance**
- Ensure all learning interventions meet internal quality standards and regulatory requirements and are aligned with Discovery’s learning frameworks and methodologies.

**Budget and resource management**
- Manage the team’s learning budget and resources effectively, ensuring optimal allocation for maximum impact.
- Competencies- **Strategic leadership**: Demonstrates advanced leadership capability, with a proven ability to lead high-performing teams, influence senior stakeholders, and align learning strategy to business priorities.
- **Innovative and critical thinking**: Applies innovative, forward-thinking approaches to solve complex problems, drive continuous improvement, and future-proof learning solutions.
- **Expertise in learning and development**: Deep understanding of both traditional and modern learning methodologies, including digital, blended, and experiential learning practices.
- **AI and technology integration**: Comfortable leveraging AI, learning technologies, and digital tools to enhance learning experiences and improve team efficiency.
- **Growth and agile mindset**: Embraces change, shows resilience, and fosters a culture of learning, experimentation, and adaptability within the team.
- **Exceptional communication and influence**: Communicates with clarity and impact across all levels of the organisation; skilled at managing diverse personalities and building strong networks.
- **Project and programme management**: Demonstrates strong organisational, planning, and execution skills, with the ability to lead complex projects and manage multiple priorities.
- **Business acumen**: Understands the business context and uses data-driven insights to shape learning decisions and demonstrate ROI.
- **Customer-centric focus**: Dedicated to understanding and exceeding internal customer needs, with a commitment to delivering measurable value.
- **Attention to quality and detail**: Maintains high standards in all learning outputs, with a keen eye for detail and a commitment to excellence.
- **Resilience and pressure management**: Maintains performance and decision-making capability under pressure, navigating challenges with composure.
- **Advanced reporting and writing skills**: Able to craft compelling reports, proposals, and communications tailored for executive and strategic audiences.
- Experience
- Minimum of 8-10 years’ experience in Learning and Development, with at least 3-5 years in a management role.
- Proven track record of designing and delivering leadership development and soft skills programmes across various levels in a large organisation.
- Demonstrated experience leading high-performing L&D teams, including coaching, performance management, and development of team members.
- Strong background in both digital and in-person learning solutions, including instructional design, content development, and facilitation.
- Strong stakeholder engagement and consulting experience, working with cross-functional teams and senior business leaders.
- Experience managing learning projects end-to-end, including scoping, budgeting, and reporting.
- High proficiency