Software and Cbt Specialist

**Job Purpose**:
The Software and CBT Specialist reports directly to Manager Simulators, in the provision of Flight Technical and Maintenance Standards.

The incumbent also performs software debugging, upgrades, testing and additional functions that may be required by customers using software utilities as well as at a software development level. Routine Software Maintenance, Preventative Maintenance, as well as ensuring that the simulators are operating as per customer requirements for training.

Lastly, as part of the Simulator Section team, the role will be required to support the optimization of the simulator maintenance function whilst providing support for the Pilots and cabin CBT.

**Principal Accountabilities**:

- Provide input into the design of the Flight Technical Maintenance & Standards’ Strategy taking into account specialist expertise, best practice, benchmarking and market standards etc.
- Contribute to the Flight Operations Strategy and action plans related to the Training
- Implements department strategy within area of responsibility
- Recommends policies, processes, action plans and systems to support implementation of the strategy
- Analyse cost drivers and provide recommendations on profitability of department
- Support the management and control of budget in area of responsibility
- Provide recommendations to actively support cost and headcount containment
- Identify initiatives in alignment with business requirements and strategic objectives
- Actively monitor the reports and quality of service delivery against crew requirements
- Monitor contracts required for renewal
- Identify cost containment initiatives in order to maximise the benefits realisation of safety and savings
- Introduce software projects that will reduce throughput time and maximise savings through operational costs cut-off
- Utilises resources in area of responsibility
- Optimise technology to enhance internal and external customer expectations
- Implements processes to deliver customer value
- Drives customer centricity within areas of control
- Drive continuous optimisation programmes & initiatives
- Manage stakeholder expectations through maintaining appropriate communication channels, providing best practice specialist input and ensuring satisfaction with service delivery
- Identify stakeholders synergistic to Flight Operations initiatives and provide advice and interpretation to any stakeholder in so far as the function utilisation and integration with other HR functions is concerned
- Utilise feedback from SME crew professionals to ensure continuous alignment and optimisation
- Prepare CBT equipment and Full Flight Simulators for training
- Perform routine/preventative maintenance as stipulated by manufacturer
- Debug software using available software utilities and reduce redundancy in software to maximise process time
- Capture data regarding work done
- Research reported faults
- Perform general administrative tasks
- Assist with the installation of training equipment including flight simulators
- Assist with the dismantling and removal of redundant simulators and equipment
- Conduct benchmarking against other businesses in the industry in relation to Training & learning
- Contribute to the identification of strategic initiatives and action plans for area of responsibility
- Ensure that appropriate governance systems are in place for area of responsibility and in line with future requirements, i.e. policies, procedures and reporting structures
- Review policies and procedures and update as necessary to ensure required standards are maintained (QMS)
- Respond to regular quality assurance exercises or audits that are conducted across business units to measure compliance with policies, procedures and standards
- Reporting, monitoring & evaluation
- Report on outstanding action items and projects
- Incorporate reporting information into decision making processes to ensure alignment of the methodologies, policies, processes and tools to the requirements of the business
- Share business performance metrics with key internal and external stakeholders to demonstrate the impact that change will bring to the bottom line within the division and the organisation as a whole
- Complete regular reports and presentations when required
- Provide input into training strategy implementation
- Identify future needs, services required, market offerings and available new products and engage in discussion about integration and adoption of these into strategies and plans with Management and Crew
- Design recommendation reports within functional area of expertise in view of best practices and business strategy and submit to the Simulator

**Qualifications & Experience**:

- Bachelor’s degree in Electro
- Mechanical, Electrical or Electronics at NQF level 7 and/or 5 -7 years’ experience in a similar field
- Technical College Qualification in Electro-Mechanical, Electrical or Electronics
- Completed an Aircraft Avionics Apprentice