Software Development Manager

Are you passionate about designing and delivering high quality software? Do you possess high technical skills? Do you have an ambition for innovation? If your answer is yes, then we would love to have you join the Nebula team.

We are looking for a dynamic Software Development Manager that will lead the execution of our custom software development teams to ensure high quality delivery to our long-term customers. As a Software Development Manager you will play a key role in the mentorship and coaching of the delivery team leads as well as collaborating with the supporting teams such as Product Owners, Scrum Masters, DevOps, Quality Assurance and Service Desk.

**About us in a nutshell**:
1Nebula is a next-generation SaaS Technology Business focused on providing businesses with cloud & technology expense management services and tools to accelerate their cloud journey.

We are inspired by the infinite potential of people. We are a team of challengers and game-changers that collaborate to innovate in smarter ways. We value Integrity, challenge, respect, teamwork, and trust. If you are keen to grow yourself as an individual in a tech world, in a cloud software development world, where technology is constantly changing, then we would like to hear from you.

If you are looking for meaningful work, want to push yourself to unlock your infinite potential and accelerate your career, look no further. With our distributed work model, we can hire people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with. Learn more about our people brand by watching our culture videos:
**Your responsibilities**

Lead execution of custom project development teams
- Maintaining a thorough understanding of the scope, timelines and status of the custom development projects in order to collaborate with Account Managers and Product Owners on the project billing and project pipeline (measured through divisional revenue targets).
- Working closely with Product Owner to ensure customer satisfaction with on-time delivery, planning, communication, project financial performance and customer results (measured through NPS trends).
- Leading a motivated, cross-functional team of development, DevOps, quality assurance, architecture and process specialists to fulfil project deliverables (measured through eNPS trends).
- Collaborating effectively with other parts of the organization to address and resolve customer issues such as Service Desk, internal HR, Finance, and IT teams (measured through NPS trends).
- Providing guidance and mentoring to delivery teams working on their active software project implementations to ensure self-development and progression of team members from juniors to seniors and stable and predictable delivery (measured through stable Velocity).
- Managing team resource, skill, and budget requirements (Measured through project GP margins).
- Assisting with the transition of the completed projects and features from implementation to Service Desk (Measured through Service Desk SLA).
- Collaborating with HR and the team leads in identifying, sourcing and onboarding of new talent into the teams (Measured through timesheets).

**Agile Coach**
- Coaching team members in agile software development frameworks.
- Identifying, implementing, and managing the required Agile tools to achieve a productive deliverable team.
- Coaching and mentoring of the project development team leads to ensure we have active career development plans in place for each team member.

**Job Requirements**
- Degree in Computer Science, Business, or similar field.
- Minimum 5 years of leadership experience in management or supervisory positions leading teams.
- Passionate about modern cloud-based software development and/or SaaS based product implementation.
- Managed complex projects solving challenging business problems for clients. Value identification and reflection is second nature.
- Problem-solving and conflict-resolution ability Experience working with a multifaceted team to scope and plan engagements.
- Excellent knowledge of Agile techniques and
- Outstanding organizational skill with an ability to manage competing client demands.
- Excellent communication and servant leadership skills.
- Experience working with a multifaceted team to scope and plan engagements.

**Role Key Performance Indicators**

Many of these KPIs are in collaboration with other teams and are not solely the responsibility of this role, but these collectively serve as a good indication of the health of our development teams and process.
- NPS trend
- eNPS trend
- Project GP %
- Service Desk SLA
- Timesheet health
- Stable Velocity
- Time to fill an open position

**What we offer**:
To support you in accelerating your career and ensure you have meaningful work we offer some great perks
- Work in a collaborative and hybrid work environment.
- With our flexible working hours, you make your hours work for you, at 1Nebula our main f