Technician (Tool Service Centre)

ROLE OVERVIEW:
If you have an interest in doing the job of technician and are looking for an opportunity to combine it with your engineering background, then this might be the right job for you
The Tool Service Centre Technician is part of the TSC team for Hilti South Africa and is responsible for always offering an exceptional level of repair, specifically focusing on quality, speed, and costs of repair of Hilti tools. This is an entry level job that prepares you for a future sales career path with Hilti.

ABOUT HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

ABOUT THE ROLE:
As a Tool Service Technician, you will be responsible for ensuring the best-in-class repair of Hilti power tools in different segments, like angle grinders, rotary hammers, combi hammers, vacuum cleaners, breakers, screwdrivers, diamond and measuring tools, and others. This role will require you to use analytical skills to perform root cause analysis and develop proposals & solutions to improve the quality, speed, and costs of repair process. 93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.

**We’re proud to rank in Great Places to Work as one of the world’s best multinational workplaces.**

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WHAT DO WE OFFER?

We’ll give you everything you need to excel in your role, including one-to-one coaching; you’ll manage your own segment of repairs while being part of a friendly team. We’ll give you lots of responsibility, including your own portfolio of tools to repair and we’ll trust you to deliver outstanding results. Day to day you’ll report to TSC Team leader and master technician who will also be there to support you with your training and development.

Show us what you’re made of, and we’ll offer you opportunities to move around the business - and gain experience in different job functions. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

WHAT YOU NEED IS?
- Technical degree (Electrical/Mechanical preferred)
- Strong computer literacy
- Excellent teamwork and commitment to achieve great results
- Strong communications skills with proficiency in English - written and verbal
- High commitment to customer satisfaction
- Strong analytical and problem-solving skills
- Self-motivated, highly energetic, outgoing character
- Willingness and ambition to develop and explore different areas of the business

WHY SHOULD YOU APPLY?

Year upon year we are recognized as one of the top 'Great Place to Work' employers globally. And when you meet us you'll understand why. We have a diverse team of different backgrounds and experiences - success at Hilti is down to teamwork and ability.

Job advert closing date: 23 October 2024

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**Be Where You Belong**:
Find your future in a market-leading business with a truly caring and performance-driven culture.

**Who We Are**

**Explore your strengths**:
Here at Hilti, we focus on potential over track record, giving you the chance to build on your strengths and grow your skills

**Who We Are**

**Build a better future**:
Ever since our foundation, we have focused on innovation to drive our success and help build a better future for our customers.

**How We Work