Internal Sales Representative
2 weeks ago
**Job Purpose**:
The Internal Sales Representative conducts sales calls telephonically with customers daily and assists. Build and maintain relationships with new and repeat customers. Maintain records of all sales leads and customer accounts. Educate customers on how products or services can benefit them financially and professionally. Ensures that all sales calls are handled professionally and ethically
**Roles & Responsibilities**:
- Effective contact sessions with decision-makers that positively influence the customer’s relationship with BMG.
- Communicating effectively about the status of enquiries and orders to customers.
- Communication with management regarding flash sales, lost orders and stock issues.
- Calling on dormant or quiet customers
- Calling on customer base and managing allocated area.
- Fulfil agreed call frequencies.
- Effective and professional customer contact, extracting the needs of the customer telephonically.
- Honouring commitments made to customers.
- Adhere to the line of command for instructions and disputes.
- Assist with BMG breakdown service.
- Have a competent knowledge of the BMG product range.
- Displaying technical, design and problem-solving ability
- Call & Customer records should be accurate neat and legible.
- Workstation and catalogues in a neat and tidy order.
- Perform allocated administrative tasks.
- Record and accurately update customer contact details on the system.
**Minimum Requirements**:
- National Certificate NQF Level 4 / Grade 12
- Relevant university degree/diploma
- A minimum of three (3) to five (5) years of relevant experience in an Internal sales environment
**Job Types**: Full-time, Permanent
Work Location: In person
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