1st Line Isu Functional Consultant

1 week ago

Johannesburg, South Africa Baraka IT Solutions (Pty) Ltd Full time

**Job Responsibilities and Duties**
- Provide first line support to business users
- Integrate with the technical team & functional team for all matters related to CoJ Business
- Client engagement to assist with day-to-day issues, documenting business requirements.
- SAP Process assistance and user management.
- Data Analysis
- Troubleshoot any problems reported.
- Produce job aids for user usage.
- Assist the training department with the understanding on the developed solution
- Assist with authorisation requests
- Conduct peer reviews as required
- Responsible for ensuring the proposed solution is aligned with the overall business requirements.
- Identify potential risk within the environment. Participate in the change request process which includes performing impact assessment, development and testing
- Responsible for the timely preparation and reporting of progress status updates to the line manager and client
- Responsible for managing and resolving all problems reported and service requests received within the Service Level Agreement.
- Ability to work independently and efficiently, manage timelines and expectations, and produce high quality deliverables (documentation and presentations

**Job Specification and Requirements**
- Understanding of SAP functionality in SAP ISU and SAP CRM
- Business Process Re-engineering skills
- Escalation/change control process knowledge
- Knowledge of the Incident Logging System
- Communication and interpersonal relations
- Ability to do informal over the shoulder or classroom refreshers.
- Minimum 5 years of working on SAP with at least 3 years of working experience in SAP ISU & SAP CRM.
- Testing and solid knowledge of SAP overall.
- Knowledge in integration with other SAP modules is essential

Knowledge of SAP methodologies and toolsets.

  • 1st Line Risk Analyst

    5 days ago

    Johannesburg, South Africa FNZ Group Full time

    Description The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited : Specific Role Responsibilities Process Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact Partnering...

  • 1St Line Risk Analyst

    1 week ago

    Johannesburg, South Africa Fnz (Uk) Ltd Full time

    Role Description The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited: Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact Partnering with our client base to ensure Risk...

  • 1st Line Risk Analyst

    2 weeks ago

    Johannesburg, South Africa FNZ (UK) Ltd Full time

    **Role Description**The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited:**Specific Role Responsibilities****Process*** Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory...

  • 1St Line Support Engineer

    4 weeks ago

    Johannesburg, South Africa Payroll Easy Full time

    Overview This is a remote position. Job Title : 1st Line Support Engineer Department : IT Reports To : IT Support Lead Location : Remote Employment Type : Full-time Seniority Level : Associate / Mid-Level Start Date : September Purpose of the Role The 1st Line Support Engineer exists to provide efficient and timely technical support to internal users,...

  • Junior SAP Integration Consultant

    2 weeks ago

    Johannesburg, South Africa Norrin Radd (Pty) Ltd Full time

    SAP Integration Consultants - Onsite We are seeking a highly motivated SAP Integration Consultant to join our IT team. The ideal candidate will be responsible for designing, developing, and supporting integration solutions between SAP and non-SAP systems, ensuring smooth and secure data exchange across the enterprise landscape. Minimum Requirement and...

  • Junior SAP Integration Consultant

    7 days ago

    Johannesburg, South Africa Norrin Radd (Pty) Ltd Full time

    SAP Integration Consultants - Onsite We are seeking a highly motivated SAP Integration Consultant to join our IT team. The ideal candidate will be responsible for designing, developing, and supporting integration solutions between SAP and non-SAP systems, ensuring smooth and secure data exchange across the enterprise landscape. Minimum Requirement and...

  • Sap Functional

    3 weeks ago

    Johannesburg, South Africa Redm Professional Services Full time

    Introduction We are seeking experienced SAP Functional and Technical Specialists to deliver comprehensive support and maintenance for SAP ECC6 EHP7 and SAP S / 4HANA systems. This is a long‑term engagement focused on system stability, migration readiness, integration support, enhancements, and structured knowledge transfer. Duties & Responsibilities System...

  • 1st Line Risk Analyst

    1 week ago

    Johannesburg, South Africa FNZ Full time

    Get AI-powered advice on this job and more exclusive features. Role Overview The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited to: Responsibilities Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with...

  • Service Desk Analyst

    2 weeks ago

    Johannesburg, South Africa Pink Elephant Full time

    **JOB TITLE - SERVICE DESK ANALYST (1st LINE SUPPORT)** In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **Key Performance Areas**: -...

  • 1st Line IT Service Desk Analyst

    1 week ago

    Johannesburg, South Africa Pink Elephant Full time

    In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems support to head office...