1st Line Risk Analyst
2 weeks ago
**Role Description**The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited:**Specific Role Responsibilities****Process*** Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact* Partnering with our client base to ensure Risk Events and causal themes are challenged to reduce the likelihood of reoccurrence.* Responding to client enquiries in a prompt and professional manner · Production of Risk Event Management Information monthly.* Identifying efficiencies and improvements in the process related to quality and timeliness.* Partnering with the business to improve the control environment* Assisting in driving quality action plans (events and audits), with appropriate ownership and oversight to ensure completion on schedule.* Supporting first line of defence with any Risk related enquiries* Delivering Risk focussed training to the business.**People*** Ensuring all mandatory training is completed in a timely fashion**Governance*** Attending client meetings and discussing Risk Event themes and trends.* Supporting management of audits (internal & external)* Attending regular client meetings (e.g. Risk Event Meetings) and resolve all actions within agreed timescales* Using, and becoming a subject matter expert in the use of, the Firm’s designated risk system as the sole repository for Risk Event Information.**Functional Area Responsibilities*** Continue to support the Team purpose and ensure the Operational Risk & Control function delivers value and assurance to FNZ and our client base.* Promote and actively develop a risk aware culture within FNZ 1st line.* Be proactive, organised and actively provide ideas of innovation and process improvement.* Build and maintain excellent relationships with key internal stakeholders and clients to ensure engagement with our strategy.* Be informed of sector-wide developments and those beyond the business sector.* Undertake any other reasonable duties, as determined by the 1st line - Head of Function* Ensure all mandatory training is completed in a timely fashion.* Encourage a culture of openness and ethical decision making within the team.**Experience required**It is incumbent upon the Operational Risk & Control Analyst to ensure they are competent and have high performance in the following areas:* Written and verbal communication should be of a high standard, along with the ability to influence and challenge.* Ability to communicate effectively at a variety of levels within a regulated environment, both internally and externally, written and oral.* Numeracy and literacy · Punctual and deadline driven.* Analytical thinking* An ability to work within tight time constraints* Conducting meetings and presentations skilfully* Strong attention to detail* Execution focussed* Strong negotiation skills* Ability to be objective* Professionalism and diplomacy* Be able to understand complex edicts, regulation guidelines, insurance products, and financial legislation*About FNZ**FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.**We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.**We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).**Together with our customers, we help over 26 million people from all wealth segments to invest in their future.*#J-18808-Ljbffr
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1st Line Risk Analyst
5 days ago
Johannesburg, South Africa FNZ Group Full timeDescription The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited : Specific Role Responsibilities Process Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact Partnering...
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1St Line Risk Analyst
1 week ago
Johannesburg, South Africa Fnz (Uk) Ltd Full timeRole Description The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited: Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with appropriate assessment of regulatory impact Partnering with our client base to ensure Risk...
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1st Line Risk Analyst
1 week ago
Johannesburg, South Africa FNZ Full timeGet AI-powered advice on this job and more exclusive features. Role Overview The 1st line – Risk Analyst is required to support the implementation and application of the Risk Management Framework responsibilities, including but not limited to: Responsibilities Ensuring delivery of quality, accurate Risk Events to clients in a timely manner, with...
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Johannesburg, South Africa Logicalis Gmbh Full timeA global IT solutions provider in Johannesburg is seeking a 1st Line Service Desk Analyst to provide frontline technical support. The role involves managing incoming support requests and ensuring service quality in a fast-paced environment. Candidates should have a strong customer service focus and relevant IT training or experience. Join a dynamic team...
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Service Desk Analyst
2 weeks ago
Johannesburg, South Africa Pink Elephant Full time**JOB TITLE - SERVICE DESK ANALYST (1st LINE SUPPORT)** In this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **Key Performance Areas**: -...
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Senior Service Desk Analyst
2 weeks ago
Johannesburg, South Africa Logicalis GmbH Full timeA leading IT Solutions provider in Johannesburg is looking for a 1st Line Service Desk Analyst to assist customers with first level support. The ideal candidate should have experience in a helpdesk role and possess relevant IT qualifications such as A+, N+, and ITIL. This role involves monitoring incident calls, ensuring service excellence, and effective...
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1st Line IT Service Desk Analyst
1 week ago
Johannesburg, South Africa Pink Elephant Full timeIn this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems support to head office...
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1st Line IT Service Desk Analyst
2 days ago
Johannesburg, South Africa Pink Elephant Full timeIn this role, you would be responsible for 1st line technical support to Head Office and Store Users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. **KEY PERFORMANCE AREAS WILL BE**: - Providing first line systems support to head office...
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Service Desk Analyst
2 weeks ago
Johannesburg, South Africa Pink Elephant Full timeIn this role, you would be responsible for 1st line systems support to Head Office and users. You would be expected to have experience within an IT Service Desk/Help Desk environment. This position requires excellent listening, probing and documentation skills. KEY PERFORMANCE AREAS WILL BE: - Providing first line systems support to head office and stores...
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1St Line Support Engineer
4 weeks ago
Johannesburg, South Africa Payroll Easy Full timeOverview This is a remote position. Job Title : 1st Line Support Engineer Department : IT Reports To : IT Support Lead Location : Remote Employment Type : Full-time Seniority Level : Associate / Mid-Level Start Date : September Purpose of the Role The 1st Line Support Engineer exists to provide efficient and timely technical support to internal users,...