Ahj Program Coordinator

View Posting Document

**Application Deadline: June 27, 2024**

**Primary Location of Work**:Jerusalem

**Working Hours**: 40-45 hours per week, Flexible working hours

The Program Coordinator will be based at America House Jerusalem and will travel occasionally in Jerusalem and parts of the West Bank in support of American Spaces programs and activities. S/he will receive administrative supervision and programmatic guidance from the American Spaces Deputy Director based in Jerusalem.

**Position Duties**:

- Develop, schedule, and implement programs and activities at America House in accordance with the 5 American Spaces pillars (English language learning, EducationUSA advising, alumni engagement, accurate and current information about the U.S., and U.S. culture and society) and with U.S. Embassy mission goals, in coordination with the U.S. Office of Palestinian Affairs (OPA-PD) team
- Provide technical assistance and support, as needed, to America House guests, speakers, and volunteers
- Maintain regular and direct contact with the American Spaces team and PAU-PD colleagues when necessary
- Create social media content (Facebook and Instagram) to provide information, to engage target audiences, and to promote the American Spaces brand and its activities
- Respond to inquiries for information about American Spaces programs and activities
- Develop and implement outreach strategy aimed at promoting the American Spaces, in coordination with the American Spaces team and PAU-PD
- Provide America House visitors, volunteers, and presenters with appropriate training materials and administrative support
- Gather and report program participant feedback before and after events for program monitoring and evaluation purposes
- Draft weekly highlights of programs and activities at America House
- Compile monthly and quarterly statistics reports for America House programs and activities
- Supervise intern(s) at America House
- Travel required to America House Jerusalem/Ramallah and U.S. Embassy Jerusalem as needed

**Daily Responsibilities**:

- Ensure visitors to America House feel welcome, safe, and respected
- Promote the use of America House as a safe space for youth in the community to learn about U.S. culture and society
- Greet and receive visitors, respond to their questions, provide information, and assist as necessary
- Follow all security protocols and report anomalies to the American Spaces Cultural Affairs Specialist and Director
- Organize and maintain electronic database and paper files related to America House programs, activities, and administration
- Provide on-site logístical and administrative support for all America House programs and activities
- Order, maintain, and inventory office and activity supplies in collaboration with the American Spaces team
- Attend weekly staff meetings and fortnightly section meetings; attend other administrative meetings as requested
- Create and maintain engaging social media content for America House target audiences
- Conduct biannual inventory of all technological assets and report anomalies to American Spaces Cultural Affairs Specialist and Director
- Ensure secure storage of supplies and technological assets at the end of each day
- Perform other related duties as assigned

**QUALIFICATIONS**
- An undergraduate degree in education or related social sciences
- At least three years of relevant experience
- Jerusalem ID holder and resident of East Jerusalem
- Exceptional written and spoken English and fluent Arabic; ability to perform oral presentations in either language
- Organized, conscientious, and detail-oriented
- Excellent communication and organizational skills
- Positive attitude and ability to work as part of a team
- Ability to multi-task in a busy workplace environment
- Ability to work independently as well as part of a team and be self-directed and motivated
- Flexible work schedule
- Proficiency in Microsoft Word, Excel, and Outlook required; familiarity with online and social media programs and tools strongly preferred but not required

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding polic