Warehouse Operations Supervisor

**Job Number**
- 68095

**Job Type**
- Permanent

**Job Title**
- Warehouse Operations Supervisor

**Computer Skills**
- MS Office

**Industry**
- Transportation - Logistics

**City**
- Johannesburg

**Province**
- Gauteng

**Operational**

**Receiving**:

- Ensure that all stock is received as planned
- Communicate success and failure of all KPI’s both internally and externally
- Document control must be maintained with both hard and soft
- Spot check receipt process:

- Document Control
- Risk Process
- Scanning
- Binning
- Provide feedback on all expectations
- Communicate with the client / air freight team / transport and the client regarding urgent shipments to have these fast tracked
- Liaising with clients and internal service providers
- Ensure that the risk process is followed at all times
- Manage, update and provide Inbound Reports as required by the operation
- Management of the Inbound and Returns teams

**Dispatch - when required**:

- Management of the dispatch process through tasked individuals
- Ensure security measures are always adhered to
- Provide feedback to management as to progress throughout the day
- Control and maintain the required standard of all aspects of the dispatch process
- Ensure that all systems are sued and maintained in the way that they were intended

**Systems**:

- Focus on data quality and reporting thereof

**Management Support**
- Assist Warehouse Manager with warehouse projects when required
- Oversee warehouse operations in the absence of the Warehouse manager

**Stock Management**

**Daily Cycle Counts - assist when required**:

- Ensure that daily cycle counts are completed by inventory controller for stock under his/her control
- Sign off daily cycle counts in conjunction with inventory controller
- Spot check to ensure that cycle count is being competed correctly
- Ensure that all documentation is being filed correctly

**Monthly Stock Takes - assist when required**:

- Complete the monthly stock take with the inventory controller
- Ensure that all stock information is recorded correctly
- Supply manager with master stock take report maximum four (4) days from stock take
- Ensure that all working documents / finalised documents are stored in hard and soft copy so that they can be easily retrieved

**Variances**
- All variances need to be documented as soon as they are noted and communicated internally
- These need to be resolved as soon as possible
- Detailed record of all variances needs to be maintained
- If the variance is true stock shortage on the WorldNet Logistics side, report this to the manager and risk department

**Returns Processing**
- Ensure that the returns process is managed, and a full record is maintained
- Communicate this information to the client frequently to ensure that stock is booked back into the warehouse

**Stock Movements**
- Ensure that all stock movements and adjustments are completed as and when required
- Communicate results to all concerned parties

**Staff**

**Human Resource Perspective**:

- Manager HR performance and development to optimise utilization

**Attendance**:

- Ensure daily attendance register is completed and distributed daily
- Manage staff time and attendance
- Manage overtime

**Development**:

- Optimize individual employee performance through effective leadership, coaching, development and training
- Evaluate daily performance and provide continuous feedback on performance improvement initiatives

**Casual Labour**:

- Arrange additional (casual) staff when required
- Ensure that accurate results to all concerned parties

**KPI’s**

**KPI Control**
- Manage the work process to ensure that KPIs are met and maintained this is inclusive of:
- On Time GR
- Inventory Consistency
- On Time GI
- On Time Outbound Delivery (IOD)**Inherent Requirements**

**Knowledge & Experience**
- Matric or Senior Certification equivalent
- Further studies advantageous
- At least 2-years’ experience in the field of Logistics / Supply Chain and its key contributors
- Experience with quality related functions
- Team management

**Skills**
- Time management skills
- Advanced MS office
- Stress / Pressure management
- Attention to detail
- Leadership skills

**Attributes**
- Quality minded
- Can communicate on all levels
- Fluent communication in English written and spoken
- Motivated / Self started
- Accountable

**What Qualification**
- Matric

**Minimum Qualification**
- Matric

**Status**
- Available