Parts Sales Representative

**OVERVIEW**:
Thorp, a proud member of the Thorp Motor Group, currently has a vacancy for Parts sales executive at the branch in Plumstead

**Responsibilities**:

- Greet customers and assist them in finding the parts they are looking for, including answering questions, educating on product usage and providing advice for maintenance and installation
- Assist with inventory management and verify that all parts are correctly stocked and displayed for optimal visibility and accessibility
- Intervene in situations where a customer is dissatisfied, and come up with creative solutions to maintain business when dealing with backorders, damaged parts or stock-outs
- Organize merchandise and participate in modifying displays to reflect current inventory, sales and promotions
- Calculate sales totals, taking into account such factors as discounts, store credit, promotions and flash sales
- Label different parts based on their function and price using predetermined methods for organization and documentation
- Inspect returned parts to find defects and promptly assist the customer with a replacement part or a full refund
- Participate in accepting shipments of parts, sending orders to customers and documenting all inventory that enters and exits the facility
- Searching & promote sales with panelbeaters

**Skills**:
Communication skills: both verbal and non-verbal of a high standard of English
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- Team skills: Must work well with other departments, co-ordinate own activities with part sales as far as necessary; support colleagues in dealing with problems
- Structural skills: Organise orders and work stages logically; set priorities
- Learning skills: Ready and able to undergo continuing in new topics (e.g. products, technologies, methods).
- Innovation skills: Accept or generate new ideas; use opportunities for improvement and put them into practice; work continually toward improvement.
- Have basic knowledge of computers (Word, Excel).
- Possess problem solving and decision-making ability, manual dexterity and enough strength and flexibility to work in uncomfortable positions for long periods of time with normal colour vision.
- Valid Driver’s License
- Familiarity with stocking and organizing inventory
**Qualifications**

Matric
- Pinnacle DMS system an advantage
- Experience in the field (3-5 years)

**Job Types**: Full-time, Permanent