Branch Manager

A position for a Branch Manager under Specialized Services Division exists at FSS Secunda reporting to the Regional Executive. The Branch Manager is responsible for overseeing daily business operations and ensuring compliance to contractual requirements. Always maintain a professional working relationship with Executives, General Managers, Regional Managers, Staff and Clients.

**Experience, Requirements and Qualifications**:

- PSIRA Grade A Registration and Accreditation
- Matric certificate (Grade 12)
- No criminal record or any pending cases
- At least 10 years’ experience in the Security industry
- At least 5 years’ experience in Operational / Guarding Security industry
- Exceptional staff management experience
- Computer literate and proficient on all Microsoft programs
- Valid driver’s licence with own reliable transport
- Knowledge of business process, function and acumen
- Has a good command of the English language both written and verbal.
- Excellent communication skills and the ability to work well with people at all levels are essential.
- Knowledge of ISO 9001:2000 quality Management and requirements
- Strong Financial knowledge
- Must reside in Secunda, Standerton, Evander, Trichardt area (Or willing relocate on own cost)
- Must have knowledge of:

- Labour Relations Act
- Sectorial Determination
- Basic Conditions of Employment Act (BCEA)
- PSIRA
- Sound knowledge of the Firearm Act and competent in all firearms in business purposes
- S.O. Standards
- Occupational Health & Safety
- Fleet and logistics

**Job Description: (Not totally inclusive)**
- Self-motivated and result driven, ensuring good customer service, improving operational and administrative processes.
- Oversee all staff, budgets, operations and guarding of the respective business area.
- The formulating of overall strategy, managing people and establishing policies and procedures.
- To be a thoughtful leader, confident decision maker, helping subordinates to develop and to be productive.
- Ensuring growth, thrive and profit rising for the branch.
- Develop and maintain operational strategy, which ensure exceptional operational service levels to client base, utilizing and agreed operational staff structure.
- Set and manage goals for new business.
- Financial management of business.
- Ensure that feedback on projects is always provided to Regional Executive.
- Overseeing daily business operations and ensuring compliance to contractual requirements.
- Develops, reviews, updates, and implements business strategic planning, sales, financial performance, goals, objectives, and new development to improve business and profitability growth
- Training lower level managers and staff.
- Ensuring subordinates are in line with company policies and procedures.
- Creating, managing budgets, optimize expenses, improve revenue, identify, and manage risks
- Oversee recruitment and training of employees
- Evaluate and improve, performance and productivity
- Evaluate and improve financial performance
- Review and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning, and submittal for capital expenditures
- Researching and identifying growth opportunities
- Generating reports and giving presentations
- Coordinating branch activities
- Prepare and present daily, weekly, and monthly reports for superiors
- Ensure compliance with regulated legislation and acts
- Customer satisfaction reports
- Ensure all clients are services as per contractual requirements
- Maintain high risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the risk
- Develop and maintain training of subordinates, through formal training and direct mentoring
- Ensure all major special projects / events are organised
- Engage with current and potential clients to market and sell an end to end integrated solution
- Ensure staff are booked accordingly, lines are opened within 24 hours and billing is raised
- Complete fleet schedule, incl technology installed and site deployed, asset management
- Complete firearms schedule, incl responsible managers and allocated staff utilising firearms, asset management
- Ensure all monthly reports are verified and signed off per division. Monthly feedback to be provided at Manco

**Competencies Required**
- Excellent presentation & Communication skills
- Outstanding organizational
- Negotiation and conflict management skills
- Customer focus with continuous improvement skills.
- Leading and management competencies - Providing Leadership
- Investigating / Risk Assessment Skills
- Strong analytical and critical thinking ability
- Problem solving aptitude
- People Management skills
- Structuring Tasks
- Persuading and influencing
- Creating Innovation and Adjusting to Change
- Business acumen
- Deadline Driven
- Driving Success
- Showing Resilience
- Adapting to change

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**_Fidelit