Receptionist/administration Assistant

2 weeks ago

Cape Town, South Africa P3 People Full time

People, passion, and purpose
- are our core values at P3, a company located at the V & A. Waterfront. We are passionate about growing people and we currently have opportunities in our leads generation space for passionate and driven people who are ambitious and want to develop their careers in the call center space. As a growing company, there is the exceptional growth potential for the right people.

We are currently recruiting a Receptionist, this person will be expected to deliver outstanding customer service, proactively representing the client's image and brand. You will be the first point of contact for the client, responding to visitors enquires providing expert solutions, and managing meeting room bookings and important appointments.

**Effective management of reception (receiving visitors)**
- Attend to visitors entering reception
- Locate and inform staff of visitors
- Arrange refreshments for visitors when required
- Handle queries/enquiries from visitors

**Effective operation of the switchboard**
- Operate switchboard
- Answer incoming calls promptly
- Transfer calls to required extensions
- Locate staff to take calls when necessary
- Answer internal calls
- Handle telephonic queries/enquiries when necessary
- Take messages and distribute them to the relevant staff when required
- Call international numbers on request
- Report lines out of service to the manager

**Effective coordination of courier services**
- Phone courier service for collections when required
- Ensure that all documents are completed correctly
- Hand parcels to the courier representative
- Order the relevant documents/containers from couriers where necessary

**Effective co-ordination of general/administrative duties**
- Manage boardroom bookings
- Ensure boardrooms are prepared for meetings, i.e. refreshments, lunches, communications, stationary, etc
- Request changes to the system regarding barring, name changes, and passwords from the manager

**Effective teamwork and self-management**
- Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
- Plan and prioritize, demonstrating abilities to manage competing demands
- Demonstrate abilities to anticipate and manage change

**Salary**: R4,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years personal assistance experience do you have ?

**Education**:

- Diploma (preferred)

**Experience**:

- Personal assistance: 1 year (preferred)

**Language**:

- English (required)

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