Receptionist/administration Assistant

2 weeks ago

Cape Town, South Africa CapeNature Full time

This is an Expanded Public Works Programme implemented by CapeNature in accordance with applicable Ministerial Determination and related guidelines.

CapeNature is seeking to appoint a receptionist to manage our front desk daily. The Receptionist is the first point of contact for the entire organisation, which requires a positive attitude and polished, professional appearance. This position will multitask a variety of front office activities. The Receptionist requires a proven efficiency in operating a multi-line telephone system, providing clerical support and dealing capably with customers and queries.

**RESPONSIBILITIES**:
**Customer Service**
- Greet and welcome guests as soon as they arrive at the office.
- Provide and promote an efficient and friendly customer service.
- Welcoming on-site guests, determine nature of business, and announce guest to appropriate personnel.
- Assisting with walk in clients.
- Direct visitors to the appropriate person and office.

**Admin and Clerical Support**
- Maintain office security by following safety procedures and controlling access via the reception desk. (monitor logbook, issue visitor badges)
- Manage Head Office boardrooms and scheduling.
- Update calendars and schedule meetings as required.
- Manage the reception area and ensuring it is neat and tidy.
- Arrange travel and accommodation as required.
- Records/Registry assistance as required.
- Assist Administration of infrastructure, assets and inventory.
- Assist with procurement administration and handling of enquiries.

**Switchboard / Telephone duties**
- Managing the main switchboard, answering, and transferring of telephone calls

**REQUIREMENTS**:
Qualifications and Experience
- Grade 12
- No criminal record
- Ability to write and communicate in any two of the Western Cape official languages..
- At least 1 year Receptionist/ Front Office experience/Customer Service experience

**RECOMMENDATIONS**:

- Computer literacy in MS Word and Excel
- Possession of a valid driver’s license
- Experience in Office Administration
- Basic knowledge of Finance transactions

**COMPENTENCIES**:

- Proficiency in Microsoft Office
- Punctual, neat, and responsible
- Ability to work in a team and independently
- Proven ability to communicate professionally
- Proven job diligence, dedication, and diligence.
- Commitment to work as part of essential services to the Entity
- Demonstrate excellent written and verbal communication skills
- Ability to be resourceful and initiative-taking when issues arise
- Multitasking and time-management skills, with the ability to prioritize tasks

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