Workforce Management Specialist
4 days ago
**Minimum Requirements**:
- National Diploma: Information Technology (required)
- Must be willing to travel, locally and internationally to customer sites
- Must have own vehicle and drivers license
**Advantageous**:
- Tertiary IT qualification (Certificate / Diploma / Degree)
- HR qualification (Certificate / Diploma / Degree)
- Microsoft certifications
**Experience**:
- At least 3 - 5 years experience in system integration and networking
- Minimum 1 years experience working with programming and scripting languages
- Experience in web-based technology
- SQL Reporting and Integration are an added advantage
- Time and Labour management system experience
- Preparing functional and technical solution design documents and Configuring and delivering the solution to the customer
- Experience with requirement gathering solution design and implementation
- Prior experience in supporting functional testing, integration testing and UAT
- Microsoft operating systems and SQL database systems experience
- Dell Boomi experience (preferred)****
**Responsibilities**:
- Design and plan WFM systems for clients
- Integrate WFM system with customers systems
- Implement WFM system for customers
- Conduct Training for WFM customers and internal requirements
- Project closure and debrief
- Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel
- To provide mentorship to colleagues
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