Pharmacy Manager

**Role summary**

The Pharmacy Manager will be responsible for ensuring the development and implementation of a

strategy for the pharmacy department in line with Pharmacy Division’s strategic themes.

The incumbent will further manage all related pharmacy services and activities according to the

policies, procedures, philosophy and objective of the Group.

**Key work output and accountabilities**

Manage, advice and influence the delivery of cost effective, quality patient pharmaceutical care

in the hospital pharmacy environment.

Effective management of the pharmacy within the legal compliance of the South African

Pharmacy Council and the Good Pharmacy Practice in South Africa.

Ensure that the pharmaceutical standards, clinical pharmacy services, quality assurance and risk

management are maintained within the hospital.

Exercise the responsibilities of the ‘Responsible Pharmacist’ in the hospital for all areas where

pharmaceuticals are stored e.g.: wards, theatres and the pharmacy department.

Act as a custodian for the management of Schedule 5 and 6 drugs as per legal requirements and

related administrative and house-keeping tasks.

hospital environment.

Manage the pharmacy financials as well as understanding the financial fundamentals, indicators

and drivers of the healthcare business.

Ensure control over the financial dimensions of the pharmacy, including accurate and timeous

reporting of pharmacy financial statistics to Pharmacy and Finance Division Operations Centre.

Effective management and audit compliance of the stock system policy and procedure.

This relates to all ethical, surgical and third-party stock.

Manage all aspects of the hospital billing department including the timeous billing of discharged

files (DNYB) and billing audit results.

Facilitate a culture that is supportive of talent management and the initiation of required

implementations to hone pharmacy talent.

Facilitate effective change and conflict management.

Ensure professional conduct and appearance of staff.

Develop talented pharmacy leaders and high performers.

Promote staff wellbeing.

Maintain customer intimacy through building relationships with doctors, nursing staff, suppliers

and building patient loyalty.

Build strategic inter-departmental relationships to help achieve business goals at Exco and

departmental level within the hospitals.

Foster an effective working relationship with service providers.

**Education**

A relevant Pharmaceutical qualification (B.Pharm Degree or Dip.Pharm) at a NQF level 7.

Registration with the SA Pharmacy Council.

A relevant management qualification will be advantageous.

**Work experience**

A minimum of 2 years experience in the management of a private hospital pharmacy.

**Knowledge**

Advanced level of Computer literacy.

Sound financial knowledge and the ability to interpret financial data.

**MANAGERIAL/ SPECIALIST SKILLS**

Coaching Others* The capacity to recognise development areas in others and support

them to facilitate personal development through coaching.

Leading and Managing Change*

The capacity to implement and support change initiatives and to

provide leadership in times of uncertainty.

Performance Development* The ability to evaluate and develop different levels of capacity

within a team to achieve set objectives.

Taking Action Capable of recognising the need for action, considering possible risks and taking responsibility for results.

Decision Making Capable of making decisions timeously and taking responsibility for the consequences.

Managing Self Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame.

Customer Focus and Service Delivery

The capacity to identify and respond to the needs of *internal and

external customers. *Internal and external customers include patients, doctors,

colleagues, suppliers, visitors, vendors and any other person that

requires a relationship Adapting and Responding to Change

Capable of supporting and advocating change initiatives and

managing own reaction to change.

Continuous Improvement The capacity to improve systems and processes to facilitate

continuous improvement.

Personal Work Ethic Capacity to instil an ethic of quality and consistency in self and

others.

Building Relationships Capacity to establish constructive and effective relationships.

Communication The capacity to clearly present information, either written or verbal.

Teamwork Capacity to cooperate with others to work towards a common goal.

Technical Knowledge The capacity to perform a technical function to required standards.

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