Senior Product Manager

1 week ago


Johannesburg, South Africa Nedbank Full time

**Job Requisition and Talent Acquisition Consultant**
- REQ 115108 - Zuko Mbangeni**Job Family**
- Product**Location**
- Sandton/Flexible work practice- Leadership Pipeline- Manage Others
- FAIS Affected**Job Purpose**
- To develop products based on business and client needs by doing market research and cost analysis and ensuring implementation of products though project and operational management to achieve Nedbank's deep green aspirations of being a great place to bank.**Responsibilities**:

- Consistently meet all goals and targets
- Deliver project results to parameters (cost, time, quality)
- Utlisie Competitive market and industry knowledge to acieve organisational goals.
- Enhance the credibility and value-add of the function
- Reporting timeous, accurate and state-of-the-art.
- Deliver services to client expectations
- Monitor and manage key client expectations (internal and external); build long-term relationships
- Cultivate a climate of teamwork and cross-organisational cooperation and cross training / up skilling to enable improved resultsBuild and maintain effective working relationships.
- Build strong stakeholder relationships by providing advice on credit processes, policies, documentation and system enhancement.
- Ensure clients' expectations are met to the required standards.
- Audit staff performance in line with client and operational standards.
- Ensure efficient work ethic and achievement of Business Unit strategies and goals.
- Draft and present monthly business reports to stakeholders.
- Compile and analyze reports from direct reports in accordance with findings, trend analysis and risk indicators.
- Ensure team transformational targets are met during recruitment, retention and training process and using preferred suppliers.
- Create a client service culture. Support implementation of business optimization improvement through team engagement.
- Encourage team to generate innovative ideas and share knowledge.
- Identify and drive development and implementation of solutions.
- Conduct on-the-job training, counselling and coaching.
- Identify staff performance gaps from assessment evaluations and analyze performance data.
- Adhere to the terms and conditions of employment.
- Ensure service level agreements are achieved and maintained.
- Enhance policies and procedures by reviewing and recommending submissions to the business.
- Support decision making by gathering and analyzing information from different sources.
- Essential Qualifications - NQF Level- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
- Minimum Experience Level- 5-10 years at a strategic level of which 3-5 years is in a product management environment
- Card & Payments experience essential
- Type of Exposure- Coaching and mentoring others
- Building a community of leaders
- Developing a functional/divisional strategy
- Managing multiple functions
- Developing succession plans
- Formulating and implementing communication strategies to cascade functional strategies
- Executing major organisational change
- Networking and building relationships
- Managing business risks
- Managing vendor and service level agreements

**Technical / Professional Knowledge**
- Consumer behaviour
- Diversity management
- Employee training/development
- Financial Accounting Principles
- Governance, Risk and Controls
- Microsoft Office
- Operations planning
- Organisational systems
- Principles of project management
- Relevant Nedbank product knowledge
- Experience in the payments industry, preferably card
- Payments Industry bodies
- **_Please contact the Nedbank Recruiting Team at
+27 860 555 566
_



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